Bianca Rodriguez
Fort Myers
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Excellent with customers super outgoing & knows how to keep conversation. Knows how to handle rushes & doing so without getting overwhelmed.
Overview
4
4
years of professional experience
Work History
Cashier/Froster
Nothing Bundt Cakes
Fort Myers
09.2024 - Current
- Processed customer transactions efficiently at a bakery specializing in cakes.
- Maintained accurate cash register and balanced daily sales reports.
- Assisted customers in selecting products, providing information about ingredients.
- Handled customer inquiries and resolved issues with professionalism and care.
- Managed inventory by restocking supplies and organizing merchandise displays.
- Collaborated with team members to ensure a positive customer experience.
- Promoted seasonal products and special offers to enhance sales opportunities.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Bagger
Publix
Naples
08.2021 - 04.2022
- Bagged groceries efficiently for customers at the checkout line.
- Assisted customers with loading bags into vehicles.
- Maintained a clean and organized work area throughout shifts.
- Provided friendly and attentive service to enhance customer experience.
- Followed safety protocols for handling products and equipment.
- Bagged groceries for customers quickly and accurately.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Retrieved grocery carts from parking lot and returned to appropriate areas.
- Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
- Adhered to all safety protocols while operating cash register or other equipment as needed.
- Monitored stock levels in store checkout areas and restocked as needed.
- Checked expiration dates on food items prior to bagging them.
- Delivered customer service to shoppers in order to provide product knowledge and help customers select best products.
Education
Golden Gate High School
Naples, FLSkills
- Cash register operation
- Sales promotion
- Product knowledge
- Customer relationship management
- Time management
- Organizational skills
- Empathy and patience
- Customer service
- Merchandise restocking
- Online orders preparation
- Loyalty program promotion
- Work ethic and integrity
- Clear communication
Timeline
Cashier/Froster
Nothing Bundt Cakes
09.2024 - Current
Bagger
Publix
08.2021 - 04.2022
Golden Gate High School