Bianca Rosario-Roman
Manville,NJ
Summary
Dynamic and bilingual professional with a proven track record in clinical office operations and effective team collaboration.Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
RWJBarnabas Health
05.2021 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Surgical Scheduler/Certified Medical Assistant
Satya P. Kastuar, MD
07.2019 - 05.2021
- Provided exceptional customer service when addressing patient inquiries or concerns regarding their scheduled surgeries.
- Assisted in the ongoing development of surgical scheduling policies and procedures, enhancing overall efficiency.
- Improved staff communication through the consistent dissemination of updated surgery schedules to relevant departments.
- Collaborated with surgeons to optimize schedules, ensuring timely access to necessary procedures.
- Followed physician's orders and availability calendar to schedule tests and procedures.
- Served as a key liaison between patients, physicians, and hospital staff, fostering strong relationships that supported effective care coordination.
- Managed surgeon preferences, equipment needs, and special requests to ensure optimal preparation for each procedure.
OB Medical Assistant
Axia Women's Health
08.2018 - 07.2019
- Contributed to a safe clinical environment by adhering to infection control protocols and sterilizing equipment.
- Assisted doctors in performing routine gynecological exams smoothly while maintaining strict privacy standards throughout the process.
- Facilitated early detection of potential problems during pregnancy by conducting thorough prenatal screenings, such as blood tests and ultrasounds.
- Provided exceptional patient service while managing check-in/check-out procedures and answering phones promptly.
- Maintained accurate medical records, ensuring timely and effective communication between healthcare providers.
- Prepared examination rooms for patient visits, ensuring all necessary supplies were stocked and accessible.
- Enhanced patient satisfaction by providing compassionate support and education on prenatal and postpartum care.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
Developmental Specialist
Stellar Academy
04.2016 - 08.2018
- Created a nurturing classroom environment that supported the social-emotional growth of young learners.
- Promoted early literacy skills through engaging storytime sessions, interactive word games, and letter recognition activities.
- Maintained accurate records of student attendance, behavior incidents, and academic progress, ensuring confidentiality and compliance with school policies.
- Developed strong relationships with parents through regular communication, resulting in increased involvement in their children''s education.
- Increased child engagement with creative lesson plans tailored to individual needs and interests.
- Established routines and procedures that promoted a sense of orderliness, predictability, and security for toddlers.
- Served as a mentor for new teachers entering the profession, providing guidance on curriculum planning, instructional strategies, and classroom management.
- Allowed for ample outdoor discovery time in schedule each day.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Integrated sensory-based activities to encourage fine motor skill development and hands-on learning experiences.
- Applied play-based strategies to provide diverse approaches to learning.
- Contributed to a positive school culture by collaborating effectively with colleagues and administration on various initiatives and projects.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Education
Bachelor of Science - Nursing
Chamberlain School of Nursing
North Brunswick, NJ09-2027
No Degree - Medical Office Assistant
Sandford Brown Institute
New York, NY06-2009
Skills
- Clinical Office Operations
- Front Desk Management
- Specimen Collection
- Understanding of HIPAA Regulations
- Effective Team Collaboration
- Proactive Problem-Solving
- Care Coordination
- Infection Prevention Strategies
- Detail-Oriented Data Processing
- Medication administration
- Specimen collection
- Parent-teacher collaboration
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists.
- Basic Life Support (BLS) Certification - American Heart Association.
Languages
Spanish
Professional Working
Timeline
Medical Assistant/Receptionist
RWJBarnabas Health
05.2021 - Current
Surgical Scheduler/Certified Medical Assistant
Satya P. Kastuar, MD
07.2019 - 05.2021
OB Medical Assistant
Axia Women's Health
08.2018 - 07.2019
Developmental Specialist
Stellar Academy
04.2016 - 08.2018
- Registered Medical Assistant (RMA) - American Medical Technologists.
- Basic Life Support (BLS) Certification - American Heart Association.
Bachelor of Science - Nursing
Chamberlain School of Nursing
No Degree - Medical Office Assistant
Sandford Brown Institute
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