Bianca Ruiz

- Gained strong leadership skills by managing projects from start to finish.

• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed strong organizational and communication skills through coursework and volunteer activities.

• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Managed multiple tasks and met time-sensitive deadlines.
• Collected payments, processed transactions and updated relevant records.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Confirmed appointments, communicated with clients, and updated client records.
• Corresponded with clients through email, telephone, or postal mail.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Handled cash transactions and maintained sales and payments records accurately.

• Performed shift change tasks each day to keep store neat and running smoothly.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Provided support to crew members, facilitating quick food preparation and delivery.
• Increased customer satisfaction with responsive support and thorough troubleshooting of reported issues.