Bianca Sanders
Jackson,MS
Summary
Proven achiever with extensive experience in healthcare and customer service, demonstrated at St. Dominic's Hospital. Skilled in HIPAA compliance and team collaboration, enhancing patient satisfaction and team performance through effective leadership and direct patient care. Expert in multitasking, ensuring high-quality outcomes in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Clinical Service Representative/Certified Nursing Assistant
St. Dominic's Hospital
05.2017 - Current
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
- Participated in ongoing professional development opportunities to stay current on best practices in healthcare delivery.
- Provided compassionate care to patients across diverse age groups and medical conditions.
- Maintained accurate medical records for better decision-making and optimal patient outcomes.
- Enhanced patient satisfaction by providing exceptional clinical service and addressing individual needs.
Shift Manager
Wendys International
01.2008 - 03.2014
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Deep Creek High School
Chesapeake, VA06.2006
Skills
- Multitasking proficiency
- HIPAA Compliance Understanding
- Team Collaboration Strength
- Appointment Scheduling Expertise
- Customer Service
- Vital signs monitoring
- Direct Patient Care
- Maintaining confidentiality
Timeline
Clinical Service Representative/Certified Nursing Assistant
St. Dominic's Hospital
05.2017 - Current
Shift Manager
Wendys International
01.2008 - 03.2014
High School Diploma -
Deep Creek High School
Similar Profiles
CLINTON SEALESCLINTON SEALES
Lead Perfusionist at St. Dominic's HospitalLead Perfusionist at St. Dominic's Hospital
Lelana NealLelana Neal
NICU RN at St. Dominic's HospitalNICU RN at St. Dominic's Hospital
Bailey MickleBailey Mickle
Shadowed at St. Dominic's HospitalShadowed at St. Dominic's Hospital