Bianca Smedley
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Casey's General Store
12.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining knowledge of consumer preferences.
Owner/Operator
De Novo Cane Corso
01.2019 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Internal Sales Representative
DealerOn
01.2020 - 07.2021
- Queried database for prospects within possible assignment territories.
- Added consumer purchase dates and updated address changes for current accounts in corporate database.
- Worked with sales team to collaboratively reach targets, meeting or exceeding quotas.
Education
High School Diploma -
Central A&M High School
Moweaqua05.2002
Skills
- Financial Management
- Closing and Contract Negotiations
- Administration and Reporting
- Product and Service Knowledge
- Scheduling and Coordinating
- Team Motivation
- Sales and Marketing
- Customer Relationship Management
- Prioritizing Workflows
- Inbound and Outbound Leads
- Persuasive Negotiations
- Customer Relations
Accomplishments
- Successfully landed multiple 8+ group dealerships to convert to our platform
- Ranked #1 ISR in my territory multiple months in a row.
- Supervised team of 15+ staff members.
Timeline
Assistant Manager
Casey's General Store
12.2021 - Current
Internal Sales Representative
DealerOn
01.2020 - 07.2021
Owner/Operator
De Novo Cane Corso
01.2019 - Current
High School Diploma -
Central A&M High School
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