BIANCA SOTO
SAN DIEGO,CA
Summary
Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
7
7
years of professional experience
Work History
PROJECT MANAGER
Eton Bioscience
San Diego
2023.10 - Current
- Created and implemented processes to ensure successful completion of projects.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Developed and maintained project plans, timelines, and budgets.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Reported to Director of Operations and met 100% of project deadlines.
LABORATORY MANAGER
Eton Bioscience
San Diego
2022.11 - 2023.10
- Oversaw the day-to-day operations of the lab, including staffing and scheduling of personnel.
- Increased revenue by 70% within 4 months of taking position.
- Managed equipment, building areas, and inventory to keep facility running at peak levels.
- Assisted with troubleshooting instrumentation problems as necessary.
SENIOR LABORATORY TECHNICIAN
Eton Bioscience
San Diego
2020.12 - 2022.11
- Developed new methods to analyze data, optimize experiments, and improve efficiency.
- Provided technical guidance to junior technicians in all aspects of laboratory operations.
- Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
GENERAL MANAGER
The Baked Bear
Encinitas
2017.08 - 2022.04
- Successfully executed management responsibilities encompassing budgeting, staffing, scheduling, training, inventory control and optimizing customer service and sales.
- Managed and supervised 60 team members across 3 locations in San Diego County
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Education
MASTER OF BUSINESS ADMINISTRATION - MBA -
California State University Channel Islands
Camarillo, CA05.2026
MASTER OF BIOTECHNOLOGY- MBt -
California State University Channel Islands
Camarillo, CA05.2026
BACHELOR OF SCIENCE - BS - Biological Sciences
California State University San Marcos
San Marcos, CA12.2021
Skills
- Project Management
- Workflow Optimization
- Resource Coordination
- Customer Service
- Inventory Management
- Microsoft Office
- Agile Methodology
- Risk Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
PROJECT MANAGER
Eton Bioscience
2023.10 - Current
LABORATORY MANAGER
Eton Bioscience
2022.11 - 2023.10
SENIOR LABORATORY TECHNICIAN
Eton Bioscience
2020.12 - 2022.11
GENERAL MANAGER
The Baked Bear
2017.08 - 2022.04
MASTER OF BUSINESS ADMINISTRATION - MBA -
California State University Channel Islands
MASTER OF BIOTECHNOLOGY- MBt -
California State University Channel Islands
BACHELOR OF SCIENCE - BS - Biological Sciences
California State University San Marcos
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