Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Torres

San Antonio,TX

Summary

  • Proactive and caring worker with 3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
  • Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Daycare Teacher

Life Church Learning Center
San Antonio, TX
09.2022 - Current
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Enhanced children''s emotional development through empathetic communication and active listening techniques.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.

Packager

Amazon
San Antonio, TX
12.2021 - 09.2022
  • Sorted and stacked finished items.
  • Loaded items onto conveyor belts and pallets.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Reviewed orders by inspecting labeling, packaging, and contents.

Appointment Scheduler

Nerd Power
San Antonio, TX
11.2021 - 12.2021
  • Implemented upselling techniques to increase revenue and move product.
  • Answered phone calls and answered questions from potential customers.
  • Collaborated with marketing teams to develop and execute promotional strategies.
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.

Cashier

Bill Miller BBQ
San Antonio, TX
01.2020 - 11.2021
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Stevens High School
San Antonio, TX
06.2020

Skills

  • Problem Resolution
  • Quality Assurance
  • Multitasking Abilities
  • Verbal Communication
  • Time Management Skills
  • Patient Scheduling
  • Strong Work Ethic
  • Excellent Customer Service
  • Teamwork and Collaboration
  • Listening Skills
  • Fast Learner

Timeline

Daycare Teacher

Life Church Learning Center
09.2022 - Current

Packager

Amazon
12.2021 - 09.2022

Appointment Scheduler

Nerd Power
11.2021 - 12.2021

Cashier

Bill Miller BBQ
01.2020 - 11.2021

High School Diploma -

Stevens High School