Bianca Trejo
Santa Clarita,CA
Summary
Dynamic sales associate with a proven track record at European Wax Center, excelling in customer service and upselling strategies. Skilled in appointment scheduling and team collaboration, I enhanced client satisfaction and contributed to achieving sales targets through effective product knowledge and training initiatives. Committed to maintaining high cleanliness and safety standards.
Overview
3
3
years of professional experience
Work History
General Sales Associate
European Wax Center
Santa Clarita, CA
10.2024 - Current
- Assisted customers in selecting services and products, enhancing overall client satisfaction.
- Educated clients on proper skin care techniques and post-waxing maintenance routines.
- Managed appointment scheduling, ensuring efficient use of resources and minimizing wait times.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to achieve daily sales targets through effective upselling techniques.
Crew Trainer
McDonald’s
Santa Clarita
12.2022 - 10.2024
- Trained new crew members on operational procedures and customer service standards.
- Monitored food safety compliance and maintained cleanliness in work areas.
- Assisted in scheduling shifts, ensuring adequate coverage during peak hours.
- Provided feedback to team members to enhance performance and service quality.
- Implemented training materials to improve onboarding efficiency for new hires.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
Education
High School Diploma -
Hart High School
Santa Clarita, CASkills
- Customer service
- Sales techniques
- Appointment scheduling
- Upselling strategies
- Product knowledge
- Team collaboration
- Food safety compliance
- Operational procedures
- Onboarding training
- Cleanliness standards
- Time management
- Health and safety practices
- Sales reporting
- Sales strategies
- Cold calling
Languages
Spanish
Native or Bilingual
Timeline
General Sales Associate
European Wax Center
10.2024 - Current
Crew Trainer
McDonald’s
12.2022 - 10.2024
High School Diploma -
Hart High School