Bianca Vasquez
Weslaco,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Eager to contribute to a dynamic team and support organizational goals. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Assistant Sales Manager
Tractor Supply Company
Edinburg, TX
06.2024 - Current
- Assisting in the recruitment, training, and performance evaluations.
- Coach, develop, and motivate team to achieve revenue goals.
- Implement sales policies and procedures to maintain high standards of sales operations.
- Direct and coordinate products, services and sales activities.
- Provide regular sales reports to the sales manager, highlighting achievements and challenges.
- Resolve customer complaints in a timely manner while maintaining excellent customer relations.
- Promote exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
Team Lead
Tractor Supply Company
Weslaco, TX
04.2021 - 06.2024
- Providing leadership and direction to the store team.
- Ensuring a positive customer shopping experience.
- Performing operational activities throughout the store, merchandising, pricing, etc..
- Promoting a safe and productive work environment for all team members, customers, and vendors.
- Training team members on the appropriate application of policies and procedures.
Area Manager
Siempre Grocery
Elsa, TX
01.2019 - 01.2021
- Supervise the operation of the store and team.
- Commute and advertise locally.
- Inventory control and adjustments.
- Verify merchandise delivered from vendors and warehouse.
- Store maintenance and monthly reviews.
Retail Sales Specialist
O'Reilly Auto Parts
Edinburg, TX
01.2015 - 01.2016
- Oversee counter sales to ensure team members perform customer service satisfactorily.
- Ensure all team members are working designated schedules and clocking in and out according to policy.
- Perform store closing duties, locking building, and delivery vehicles, and ensuring security systems are on.
Education
High School Diploma -
Edcouch Elsa High School
Elsa, TX06.2007
Skills
- Excellent customer service
- Strong work ethic
- Coaching and mentoring
- Detail-oriented
- Visual merchandising
- Inventory management
- POS systems operations
- Operating procedures and policies
Timeline
Assistant Sales Manager
Tractor Supply Company
06.2024 - Current
Team Lead
Tractor Supply Company
04.2021 - 06.2024
Area Manager
Siempre Grocery
01.2019 - 01.2021
Retail Sales Specialist
O'Reilly Auto Parts
01.2015 - 01.2016
High School Diploma -
Edcouch Elsa High School