Bianca Singh
North Bellmore,NY
Summary
Charismatic and dedicated health care worker willing to take on any task to help team. Offering 7 years of experience in the medical industry. Hard worker with exceptional record of punctuality and good attitude. An educated individual with desire to assist the public health. Outgoing personality and contagious positive nature when communicating with staff. Willing to go the extra mile to achieve maximum results. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience.
Overview
7
7
years of professional experience
Work History
Medical Secretary/Medical Records Clerk
Weill Cornell Medicine
10.2022 - Current
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Input data into computer programs and filing systems.
- Maintained accuracy, completeness and security for medical records and health information.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Answered phone calls and messages for over 50 patients amongst multiply physician offices, scheduling appointments, and handling patient inquiries
Administrative Assistant
MS Family Medicine
02.2022 - 10.2022
- Executed record filing system to improve document organization and management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed over 20 patients per day.
- Monitored 3 clerical systems daily to improve productivity and online booking.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Edited documents to improve accuracy of language, flow and readability.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Scheduled office meetings and client appointments for staff teams.
- Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
- Sorted, opened and routed mail and deliveries to meet business requirements.
- Offered technical support and troubleshot issues to enhance office productivity.
Sales Associate
Made By Pauline
06.2021 - 02.2022
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Internship Student
Northwell Health Hospital
02.2021 - 12.2021
- Answered incoming telephone calls, took down messages and provided information.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Analyzed problems, identified solutions and made decisions.
- Coordinated flow of patients and visitors to their respective lines.
- Performed various administrative duties such as: operating phone systems, copying, printing, and scanning.
- Transport patients/visitors into, around, and out of hospital.
- Deliver equipment and supplies and taking them to assigned facilities and beds.
Volunteer
St. Frances Hospital, The Heart Center
07.2019 - 03.2020
- Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
- Volunteered over 100+ hours with organization helping Supervisors with writing times and names.
- Assisted family members in finding various departments of hospital.
- Welcomed patients and family, answered questions regarding time and holding.
Internship Student
NYU Winthrop Hospital
05.2017 - 05.2018
- Attended educational seminars and meetings on Prenatal Care.
- Observed surgical procedures and patient rounds carried out by sponsor.
- Shadowed doctors and physicians assistants in prenatal facility and hospital for more than 150+ hours to learn best approaches.
- Watched supervising Ultrasound technicians perform daily activities such as sonograms.
- Assisted Ultrasound technicians with cleaning, strictly following instructions.
- Conducted research at prenatal clinic through highschool research program.
Education
Master of Health Administration - Health Administration
Hofstra University
Hempstead, NY05.2023
Bachelor of Science - Community Health Services
Hofstra University
Hempstead, NY05.2022
Skills
- Ability to Work Under Pressure - ability to balance workloads efficiently
- Office Administration
- Teamwork and collaboration
- Customer- and service-oriented
- Medical Terminology Understanding
- Clerical Support
- Data Entry
- Computer Proficiency
- Customer Complaint Resolution
- EPIC EMR
- Verbal and Written Communication
- HIPAA Compliance
Timeline
Medical Secretary/Medical Records Clerk
Weill Cornell Medicine
10.2022 - Current
Administrative Assistant
MS Family Medicine
02.2022 - 10.2022
Sales Associate
Made By Pauline
06.2021 - 02.2022
Internship Student
Northwell Health Hospital
02.2021 - 12.2021
Volunteer
St. Frances Hospital, The Heart Center
07.2019 - 03.2020
Internship Student
NYU Winthrop Hospital
05.2017 - 05.2018
Master of Health Administration - Health Administration
Hofstra University
Bachelor of Science - Community Health Services
Hofstra University
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