Bianca BONET
Union City ,NJ
Summary
Energetic and professional dental insurance coordinator/dental assistant offering wealth of experience in interacting with office staff and patients, supply restocking and front desk administrative duties. Skilled at taking dental X-rays, preparing dental impressions and chairside assistance. Expert at working under pressure and adapting to new situations. Excellent at creating and maintaining clean and sterile environments. Quick to build relationships and successful in easing patients anxiety. Hardworking, educated, and always willing to go extra mile to complete tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Insurance Biller/Dental Front Desk
Palisades Oral Surgery
Fort Lee, NJ
09.2018 - 06.2020
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
- Calmed nervous patients by speaking softly, answering questions and providing compassionate care.
- Explained dental/medical insurance benefits to patients
- Collected and Recorded all payments
- Followed up with unpaid claims and sent any additional information needed to process claims.
- Handled schedule and made sure we met our daily production goal.
Dental Office Manager
Boca Dental
North Bergen , NJ
03.2014 - 09.2018
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Scheduled patients accordingly while maintaining daily production goal.
- Followed up on recalls.
- Took care of all patient/insurance payments and recorded all information in our dental software.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted Dentist as needed, Took X-rays of teeth.
- Took impressions and poured models
- Set up, Sanitized and cleaned treatment rooms for next patients.
Dental Insurance Coordinator/Dental Assistant
Smiline Dental
Union City, NJ
05.2009 - 02.2014
- Responded to patients concerns and questions on daily basis.
- Executed billing tasks and recorded information in our dental software.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Took full-mouth x-rays on patients
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures.
- Presented treatment plans to patients and collected payments.
- Cleaned and sanitized dental instruments and equipment, straightened treatment rooms and restocked supplies.
- Monitored outstanding invoices and performed collections duties.
- Verified vendor accounts by reconciling monthly statements and related transactions.
Education
High School Diploma -
Union Hill High School
Union City, NJ06.2006
Skills
- Account Posting
- Billing and Invoicing
- Dentrix And Other Dental Software
- Infection Control Training
- Multi-Line Phone Systems
- Excellent Organizational Skills
- Detail-Oriented Personality
- Hipaa
- Customer Service/Sales
- Strong Communication Skills
Certification
- Computer Literacy Instructor Training - 6/10/2011-12/18/2011 (6mth course)
Languages
English
Spanish
Timeline
Dental Insurance Biller/Dental Front Desk
Palisades Oral Surgery
09.2018 - 06.2020
Dental Office Manager
Boca Dental
03.2014 - 09.2018
Dental Insurance Coordinator/Dental Assistant
Smiline Dental
05.2009 - 02.2014
High School Diploma -
Union Hill High School