Biancee Campbell
Lansing,MI
Summary
Proven leader with a track record of enhancing customer satisfaction and exceeding sales targets at Infinity. Skilled in sales strategy development and effective selling techniques, I excel in management support and fostering team productivity. At Home Depot, I leveraged digital marketing skills to achieve notable results, demonstrating exceptional sales presentations and team leadership abilities.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Infinity
Remote
03.2022 - 06.2024
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Team Leader
Home Depot
Jackson, MI
01.2021 - 10.2022
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Team Lead
Amazon
Lansing, MI
03.2019 - 02.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Associate of Applied Science - Radiologic Technology
Kellogg Community College
Battle Creek, MI09.2025
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Document Scanning
- Digital Marketing
Timeline
Sales Supervisor
Infinity
03.2022 - 06.2024
Team Leader
Home Depot
01.2021 - 10.2022
Team Lead
Amazon
03.2019 - 02.2021
Associate of Applied Science - Radiologic Technology
Kellogg Community College