Biancey Jacques
Greenwood,IN
Summary
Developed strong leadership and operational skills in fast-paced food and beverage environment, excelling in team coordination and problem-solving. Demonstrates capacity to manage inventory and ensure quality control, aiming to transition these skills to new field. Seeking opportunities to apply and expand these transferrable skills in diverse, dynamic settings.
Overview
3
3
years of professional experience
Work History
Food and Beverage Operations Manager
Valle Vista Golf Club And Conference Center
08.2024 - Current
- Inspected the venue and its grounds to ensure all areas were in great condition.
- Planned ahead by game planning for all staff; banquet, kitchen, and sales staff & our Golf Pro Shop attendees. Making sure to utilize labor effectively.
- Responsible for running the entire venue all while multiple events were occurring at once.
- Responsible for creating Event Orders.
- Responsible for staff scheduling.
- Responsible for creating room diagrams and seating charts for banquet rooms.
Event Supervisor
Valle Vista Golf Club & Conference Center
03.2024 - Current
- Responsible for overseeing the duties of the kitchen and banquet staff for an event; servers, service staff, bartenders, and stewards.
- Increased overall guest satisfaction by monitoring feedback and implementing improvements as needed during the course of events.
- Properly communicated with kitchen staff to manage buffet and plated course serves.
- Properly managed room turns and set up from start to finish.
- Insured staff continued to enforce Food ServSafe guidelines.
Event Coordinator
Valle Vista Golf Club & Conference Center
08.2023 - Current
- Coordinated and managed all aspects of wedding rehearsals and the wedding day.
- Responsible for managing vendors, creating timelines, and ensuring that all details are executed correctly.
- Worked closely with the bride and groom to ensure that their wedding day was a memorable and stress-free experience.
Floral Specialist/Content Creator
Berkeley Florists Supply
01.2023 - 06.2023
- Prepared and processed floral orders via phone or in-store consultations.
- Ordered and maintained floral inventory and supplies to meet customer demand.
- Promoted our company's services by creating content for social media platforms.
Design & Decor Assistant/Content Creator
Crystal Ballroom BeachPlace
04.2022 - 01.2023
- Prepared and participated in project design reviews and mock-ups.
- Monitored design processes from conceptual phase through construction.
- Responsible for designing and decorating events, creating one of a kind designs for every client.
- Answer phone calls, schedule appointments, take messages, place and track online orders.
- Promoted our company's services by creating content for social media platforms.
Banquet Server
Crystal Ballroom BeachPlace
09.2021 - 04.2022
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Greeted arriving guests, escorted each to assigned tables and served food and beverages.
- Served guests hors d’oevres and plated courses.
Skills
- Labor management
- Staff leadership
- Health regulations
- Food and beverage operations
- Problem-solving
- Time management
- Problem-solving abilities
- Collaboration and teamwork
Languages
Haitian Creole
Limited Working
English
Native or Bilingual
Timeline
Food and Beverage Operations Manager
Valle Vista Golf Club And Conference Center
08.2024 - Current
Event Supervisor
Valle Vista Golf Club & Conference Center
03.2024 - Current
Event Coordinator
Valle Vista Golf Club & Conference Center
08.2023 - Current
Floral Specialist/Content Creator
Berkeley Florists Supply
01.2023 - 06.2023
Design & Decor Assistant/Content Creator
Crystal Ballroom BeachPlace
04.2022 - 01.2023
Banquet Server
Crystal Ballroom BeachPlace
09.2021 - 04.2022
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