Bianka Arellano
Pflugerville,TX
Summary
Excelled in fostering customer loyalty through exceptional service and efficient problem resolution. Demonstrated strong work ethic and integrity, significantly improving transaction accuracy and customer satisfaction. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier/ Apparel
Dicks Sporting Goods
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Front Desk / Child Care
Cowboys Fit Gym
06.2022 - 05.2024
- Developed strong bonds with each child, creating a sense of security within the childcare environment.
- Improved language skills in young children through engaging storytelling and interactive activities.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Education
Hendrickson High School
Pflugerville, TX05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
Timeline
Cashier/ Apparel
Dicks Sporting Goods
10.2023 - Current
Front Desk / Child Care
Cowboys Fit Gym
06.2022 - 05.2024
Hendrickson High School
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