Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bianka Briceno

Miami

Summary

Crew team member with strong understanding of fast food industry for 2 years with experienced in taking food orders, operating cash registers, taking orders in thrive-thru, cleaning and maintaining restaurant to promote hygienic image. Also experienced in Resourceful Retail Assistant Manager, skilled in inventory management, customer service, and sales strategy development. Excel in communication, leadership, and problem-solving to enhance team performance and achieve retail objectives.

Overview

3
3
years of professional experience

Work History

Crew Team Member

Fast Food Service
02.2022 - 03.2024
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Restocked items on shelves as needed.
  • Operated cash register accurately and efficiently.
  • Answered customer questions regarding product features, pricing, availability.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Brewed and served coffee and tea with preferred add-ins.
  • Cleaned work areas regularly throughout shift.

Retail Assistant Manager

Retailer
09.2024 - 11.2024
  • Trained, coached, and mentor new team members on customer service and operational standards.
  • Experience with opening and closing store.
  • Operated cash registers to process payments for goods and

services.

  • Informed customers about product pricing
  • and answered questions regarding products and services available
    in the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Performed opening and closing procedures such as counting money in cash drawers andchecking total sales receipts for accuracy. Provided excellent customer service by helping customers locate items they were looking for.
    Greeted customers upon entering the store and provided assistance.
    Supervised operations including scheduling
  • shifts, assigning duties.

Education

High School Diploma -

Miami Coral Park Senior High School
Miami, FL
05-2024

Skills

  • Customer Service
  • Cash Handling
  • Supplies Monitoring and Restocking
  • Product knowledge
  • Teamwork and Collaboration
  • Customer engagement
  • Truck unloading
  • Multi-asking
  • Problem solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Assistant Manager

Retailer
09.2024 - 11.2024

Crew Team Member

Fast Food Service
02.2022 - 03.2024

High School Diploma -

Miami Coral Park Senior High School
Bianka Briceno