Oversaw training, supervision, and evaluation of 8-11 Resident Advisors and work study front desk staff.
Handled emergency/crisis situations within the residential community while on duty.
Instructed a segment of the Peer Group Communication credit-bearing class.
Established, cultivated, and sustained an inclusive community conducive to growth and student success.
Implemented and upheld policies and procedures within the residential community, including serving as a hearing officer.
Offered personalized support and group guidance to students.
Maintained and updated collegiate databases.
Managed occupancy within the building community.
Provided guidance to a hall government
Engaged in departmental committee activities.
Residential Advisor
SUNY Oneonta Residential Experience
SUNY Oneonta, NY
08.2022 - 05.2024
Responsible for building a sense of community among the students living in residence hall or building and promoting a safe and inclusive living environment
Responsible for providing academic and personal support to residents, such as connecting them with resources on campus and offering advice on time management, study skills, and personal issues
Responsible for enforcing college policies and residence hall rules, such as quiet hours, guest policies, and alcohol and drug policies
Responsible for responding to emergencies and crises in residence hall, such as medical emergencies, fire alarms, and conflicts between residents
Responsible for planning and facilitating social, educational, and recreational programs for residents, such as movie nights, game nights, and study groups
Attended regular training sessions and staff meetings to learn about policies and procedures, discuss concerns and issues, and receive feedback and support
Had the opportunity to develop important professional skills, such as leadership, communication, conflict resolution, and crisis management.
Executive Vice President
Student Association of SUNY Oneonta
SUNY Oneonta
05.2022 - 05.2023
Performed the duties of the president in the absences of or when delegated that duty by the president
Was responsible for representing the interests, needs, and concerns of the student body to the administration, faculty, and other governing bodies
Was responsible for planning and organizing team bonding events
Presided and delegated discussion at Student Association Senate meetings
Chaired the Elections committee and Senate development committee
Was aware of the workings and actions of all Student Association internal and external committees and all committees that have the Student Association representation
Was responsible for promoting the student government to the student body, encouraging involvement, and recruiting new members.
Assistant
R & N Express LLC
Richmond, VA
01.2019 - 01.2021
Answered incoming calls, processed requests, and relayed messages to appropriate personnel
Managed and completed paperwork and overall office administration operations
Transferred and directed phone calls, guests, and mail to correct staff members.
Education
Bachelor of Science - Biology
SUNY Oneonta
05.2023
Skills
Leadership
Communication
Crisis management
Strategic planning
Problem-Solving
Time management
Advocacy
Adaptability
Cultural competency
Interpersonal skills
MS Office
Languages
Spanish
Native/ Bilingual
Certification
Red Cross Certification- includes First Aid and CPR
Narcan Certification
Affiliations
Alpha Phi Omega Spring 2021- Sergeant-at-arms
Community Service
Peanut Butter Gang and Hospitality Too Soup Kitchen- over the summer and winter college breaks I worked biweekly with the St. Anne's Church to make approximately 1,000 peanut butter and jelly sandwiches and serve hot meals to over 200 underprivileged patrons.