Bibi Alli
Queens Village
Summary
Senior Teller seeking a position in a fast-paced and thriving banking institution where outstanding communication and mathematical skills will be utilized. Mastery in financial software, computing and sustaining working relationships with staff and customers. Exceptional leadership and training skills.
Friendly professional committed to maintaining high customer service ratings and presenting professional image. Experienced in expertly handling high volume of banking transactions per day and interacting with customers. Hands-on experience in reviewing reports for variances and performing follow-up and backup work duties.
Overview
10
10
years of professional experience
Work History
Personal Banker
Valley Bank
Port Washington
09.2022 - Current
- Assisted clients in selecting suitable banking products and services.
- Managed daily transactions with accuracy and attention to detail.
- Educated customers on online banking tools and features.
- Maintained knowledge of financial regulations and compliance requirements.
- Conducted account reviews to identify client needs and opportunities.
- Supported marketing initiatives for new banking services and promotions.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
Head Teller
Td Bank
New Hyde Park
10.2016 - 03.2021
- Handled cash transactions, balanced cash draws, performed loan payments and issued cashier's checks.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Completed monthly audits and managed overdrafts reports.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
- Counted daily funds with manual and machine-assisted methods.
- Served substantial number of customers during high volume shifts and remained composed and professional in stressful situations.
Bookkeeper
Key Food Supermarket
Queens
09.2016 - 10.2016
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical files.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Counted tills for beginning of shifts with start money and balanced and reconciled register at the end of shifts.
- Supported front-end procedures to keep items well-stocked to prevent shrinkage.
Education
High School Diploma -
Martin Van Buren
Queensborough Community College
Skills
- Retail Operations
- Customer Service
- Excellent communication skills
- Exceptional customer service
- Cash handling experience
- Electronic banking knowledge
- Safe and vault operation
References
- Eileen Niewender, 516-282-6077
- Judy Cross, 718-355-0923
- Jahangir Miah, 347-324-2759
Timeline
Personal Banker
Valley Bank
09.2022 - Current
Head Teller
Td Bank
10.2016 - 03.2021
Bookkeeper
Key Food Supermarket
09.2016 - 10.2016
High School Diploma -
Martin Van Buren
Queensborough Community College