Bibi Raffee
115-34 122ND Street South Ozone Park,New York
Summary
Highly motivated and efficient administrative professional offering four plus years of experience in clerical roles. Adaptable and reliable individual possessing strong work ethic and professional demeanor . Striving to provide high-quality support to executives and contribute to the company's overall performance.
Overview
11
11
years of professional experience
Work History
Administrative Support Assistant
Northwell Health
Queen, NY
12.2022 - Current
- Provided administrative support to department staff members; answered phones and directed calls to appropriate staff members.
- Schedule appointments; preparing patients charts with correct demographic information and insurance information.
- Collect copay using our system software to correctly input patients payment.
- Obtain authorizations for imaging orders such as MRI,CT, and Ultrasound.
- Knowledge of different insurances.
- Work closely with providers to book surgeries for patients.
Patient Care Represenative
CITYMd urgent care
SOUTH OZONE PARK, NY
01.2020 - 12.2022
- Provided patient intake services, including collecting and entering accurate demographic data into the electronic health record.
- Answered incoming calls from patients and other healthcare professionals to answer questions or provide information.
- Verified insurance coverage for all visits to ensure accurate billing procedures were followed.
- Processed payments from patients using cash registers or computer software programs.
- Obtained patient address, insurance information, contact information and medical history.
HOSTESS
OTG Management
jfk international airport
06.2015 - 12.2019
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Demonstrated strong interpersonal skills when interacting with customers.
Intership
Long Island Jewish Forest Hill Hospital
Forest Hills, NY
01.2019 - 05.2019
- Volunteering at the Quality Management Department.
- Working on Excel,imputing patient information.
- Help assisting in events.
- Organizing files and helping where is needed.
Intership
Lenox Health Greenwich Village
New YORK
07.2018 - 01.2019
- Volunteering at the Emergency department (ER).
- Assisting the nurses and doctors when patients came in the er. Being patients blankets or snacks.
- Make packets for patients which included information about insurance and discharge instructions.
- Aide in communicating with the patients and doctors about medications or any medical needs.
TUTOR
Queens Library at South Ozone Park
South Ozone Park, NY
10.2013 - 06.2014
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Organized group activities that allowed students to practice problem-solving skills collaboratively.
- Designed comfortable tutoring environment conducive to learning.
- Assist with after school activities such as arts and crafts.
- Guide students through their homework assignments.
Education
Bachelor Degree -
York College City University of New York
New York, NY05.2019
Diploma, Architecture Program -
High School for Construction Trades, Engineering And Architecture
06.2014
Skills
- Microsoft Office: Word, Excel, PowerPoint
- Resourceful problem solver
- Organized
- Leadership
- Time Management
- Teamwork
- Flexible
- Clerical support
- Multitasking
- Excellent communication
References
Available upon request.
Timeline
Administrative Support Assistant
Northwell Health
12.2022 - Current
Patient Care Represenative
CITYMd urgent care
01.2020 - 12.2022
Intership
Long Island Jewish Forest Hill Hospital
01.2019 - 05.2019
Intership
Lenox Health Greenwich Village
07.2018 - 01.2019
HOSTESS
OTG Management
06.2015 - 12.2019
TUTOR
Queens Library at South Ozone Park
10.2013 - 06.2014
Bachelor Degree -
York College City University of New York
Diploma, Architecture Program -
High School for Construction Trades, Engineering And Architecture
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