Bibiana Guevara
Aurora,IL
Summary
Detail-oriented Certified Medical Assistant with bilingual fluency in Spanish. Skilled in patient education, record management, and team collaboration, ensuring high-quality healthcare delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Northwestern Medicine
Naperville, Illinois
12.2021 - Current
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records and updated electronic health systems accurately.
- Prepared patients for diagnostic tests and communicated instructions clearly.
- Administered medications and monitored patient responses as directed by providers.
- Educated patients on treatment plans and preventive care measures effectively.
- Ensured compliance with healthcare regulations and maintained a clean environment.
- Collaborated with healthcare team members to enhance patient care quality.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Cleaned and maintained medical equipment following procedures and standards.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Store Manager
Popeyes Chicken
Yorkville, Illinois
09.2020 - 04.2021
- Managed daily operations and staff scheduling to ensure smooth restaurant functioning.
- Trained and supervised team members on customer service and food safety standards.
- Oversaw inventory management and ordering of supplies for consistent stock levels.
- Implemented promotional strategies to enhance customer engagement and sales performance.
- Ensured compliance with health regulations and maintained cleanliness throughout the restaurant.
- Conducted regular performance evaluations to assess team productivity and service quality.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Coordinated team meetings to discuss goals, updates, and operational improvements.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Updated POS system with new products and promotional offers.
- Delegated work to staff, setting priorities and goals.
Certified Medical Assistant
Dr. Sifatur Sayeed
Aurora, Illinois
03.2012 - 09.2020
- Assisted physicians during patient examinations and medical procedures, streamlining workflow.
- Administered medications and monitored patient responses.
- Maintained accurate patient records and updated electronic health systems to ensure data integrity.
- Prepared patients for diagnostic tests and communicated instructions clearly to ensure understanding.
- Educated patients on treatment plans, medications, and preventive care measures effectively.
- Coordinated appointment scheduling to optimize office workflow and enhance patient access.
- Ensured compliance with healthcare regulations while maintaining a sterile environment.
- Collaborated with healthcare team members to improve overall quality of patient care.
- Conducted EKG tests on patients following established protocols and procedures.
Education
Certified Medical Assistant -
Everest College
150 S Lincolnway St 01-2009
Skills
- Bilingual fluency in Spanish
- problem solving
- Multitasking and organization
- Verbal and written communication
Languages
Spanish
Limited
Certification
- certified medical assistant
Timeline
Certified Medical Assistant
Northwestern Medicine
12.2021 - Current
Store Manager
Popeyes Chicken
09.2020 - 04.2021
Certified Medical Assistant
Dr. Sifatur Sayeed
03.2012 - 09.2020
Certified Medical Assistant -
Everest College