Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bich Phuong Anh Truong

Midway City,CA

Summary

Experienced manager known for enhancing operational efficiency and team performance. Expertise in training staff and optimizing labor costs, dedicated to creating a seamless dining experience that drives customer loyalty.

Overview

2
2
years of professional experience

Work History

Manager

China Wall Restaurant
Anaheim, CA
11.2023 - 01.2025
  • Supervised daily restaurant operations to ensure smooth service and maintain high standards.
  • Trained and mentored staff to enhance team performance and customer satisfaction.
  • Developed and implemented efficient scheduling processes to optimize labor costs.
  • Managed inventory levels, reducing waste through effective ordering practices.

Cashier

Jack in the Box
Anaheim, CA
09.2023 - 11.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in maintaining cleanliness and organization of work area.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to ensure smooth operation during peak hours.

Crew Member

Wendy's
San Diego, CA
12.2022 - 06.2023
  • Worked front counter, drive-thru and other areas.

Education

High School Diploma -

Henry High School
San Diego, CA

No Degree - Nursing

Golden West College
Huntington Beach, CA
01-2028

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Manager

China Wall Restaurant
11.2023 - 01.2025

Cashier

Jack in the Box
09.2023 - 11.2023

Crew Member

Wendy's
12.2022 - 06.2023

High School Diploma -

Henry High School

No Degree - Nursing

Golden West College