Bickram Jaikaran
South Ozone Park,NY
Summary
Dynamic and results-oriented professional with extensive experience in operations management and customer service, notably at Worldwide Flight Services. Excelled in team leadership and strategic workforce planning, ensuring timely delivery and operational efficiency. Skilled in driving various vehicles and proficient in electrical maintenance, demonstrating a blend of technical and interpersonal skills. Achieved significant improvements in workflow and employee productivity.
Overview
13
13
years of professional experience
Work History
Supervisor of Operations
Worldwide Flight Services
03.2020 - Current
- Make Sure Employee Scan Package and Build it into Special Can and make flight
- Identified the workflow by analyzing operational procedures.
- Making Sure Truck and Flight Make it on out on time
- Looking over 60-90 employee a day
- Making sure the warehouse and employee do their jobs
- Send out Daily report to the GM and ASSISTANT GM
Delivery Driver
DoorDash
10.2018 - 03.2020
- Ensured customer satisfaction by providing friendly service during deliveries.
- Used handheld devices to track and confirm delivery status.
- Delivered packages on time by planning optimal delivery routes.
- Navigated local streets to ensure timely delivery of goods.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Power Washer/Driver
Fleetwash
02.2018 - 02.2020
- Cleaned debris and waste materials from job site.
- Drive Box truck and Cargo van
- Go different company to wash there truck
Electrician
Lectron Electrical
04.2016 - 11.2018
- Drive Cargo Van/Sprinter Van to take worker to their jobsite
- Performed routine maintenance on electrical systems to extend lifespan and reliability.
- Installed wiring and fixtures to ensure safe and reliable electrical systems.
- Provided clear explanations of electrical work to clients for better understanding.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs
- Installed and wired electrical service panels, and circuit breakers.
Cashier/Stock Room Associate
Radio Shack Corporation
09.2011 - 02.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Beach Channel High School
Rockaway Park, NY06-2008
No Degree - Computer
P.S./M.S 43Q The School By The Sea
Far Rocka09-2004
Skills
- Cargo Van/Sprinter/Box Truck Driver
- ForkLift Driver
- Team leadership
- Customer service
- Operational planning
- Workforce planning
- Employee relations and conflict resolution
- Operations oversight
Accomplishments
- Promoted to Supervisor after 2 years with the company.
- Supervised team of 60-100 staff members.
Languages
English
Full Professional
Timeline
Supervisor of Operations
Worldwide Flight Services
03.2020 - Current
Delivery Driver
DoorDash
10.2018 - 03.2020
Power Washer/Driver
Fleetwash
02.2018 - 02.2020
Electrician
Lectron Electrical
04.2016 - 11.2018
Cashier/Stock Room Associate
Radio Shack Corporation
09.2011 - 02.2013
High School Diploma -
Beach Channel High School
No Degree - Computer
P.S./M.S 43Q The School By The Sea
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