BIENVENIDO BUCOD
Fairfax,VA
Summary
- Eager Wait staff with significant experience in delivering exceptional customer service in fast-paced dining environments. Proven ability to enhance guest satisfaction through efficient service and attention to detail. Demonstrated skills in team collaboration and maintaining positive dining experience.
- Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
44
44
years of professional experience
Work History
Security Officer
MAGDAPIO SECURITY AGENCY
05.2002 - 03.2024
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports of all security breaches and investigations.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Wait Staff Member
SAN RAFAEL EATERY
03.1980 - 06.1985
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
Education
No Degree - Criminology
MANUEL L. QUEZON UNIVERSITY
QUIAPO, METRO MANILAHigh School Diploma -
I.B. CALINGASAN MEMORIAL INSTITUTION
NASUGBU, BATANGAS04-1980
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Superior customer service
- Strong multitasking
- Efficient organization
- Professional appearance
- Cleanliness and hygiene
- Handling complaints
Timeline
Security Officer
MAGDAPIO SECURITY AGENCY
05.2002 - 03.2024
Wait Staff Member
SAN RAFAEL EATERY
03.1980 - 06.1985
No Degree - Criminology
MANUEL L. QUEZON UNIVERSITY
High School Diploma -
I.B. CALINGASAN MEMORIAL INSTITUTION
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