BIJAL MISTRY
LOWELL,MA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Angelina's Pizzeria & Restaurant
12.2019 - 03.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Customer Service Representative
Idea Telecom
01.2016 - 11.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Commerce - Accounting And Business Management
SOUTH GUJARAT UNIVERSITY
INDIA01.2015
Skills
- Beverage Service
- Diet Sheet Collection
- Organic Ingredients
- Track Food Use
- Food Preparation
- Machinery Upkeep
Timeline
Food Service Worker
Angelina's Pizzeria & Restaurant
12.2019 - 03.2021
Customer Service Representative
Idea Telecom
01.2016 - 11.2018
Bachelor of Commerce - Accounting And Business Management
SOUTH GUJARAT UNIVERSITY
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