Bijan Shrestha
Kathmandu ,Bagmati
Summary
Adaptable F&B Server deeply familiar with FOH and BOH operations. Hardworking collaborator with 2 years background providing exceptional customer service and food service to attain highest level of guest satisfaction. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
F&B Senior Server
Dining Park Restaurant and Lounge Bar
Kathmandu, Bagmati
04.2019 - 04.2021
- Trained new staff members on proper serving techniques, food safety protocols, and POS systems usage.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Participated in weekly inventory counts verifying quantities of stocked products against records.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
BHM - Hotel Management
Global College International
Kathmandu12-2023
Skills
- Guest Relations Management
- Compliance Standards
- Effective Customer Upselling
- Banquet Coordination
- Cash Handling
Languages
English
Professional
Basic French
Professional
Hindi
Professional
Nepali
Professional
Certification
- 2 years of wonderful experience in Hospitality industry at Dining Park Restaurant And Lounge Bar.
- 3 months of Barista Training at Global College International.
- 1 year of Internship at Cliff Club Services, South Carolina, USA.
Timeline
F&B Senior Server
Dining Park Restaurant and Lounge Bar
04.2019 - 04.2021
BHM - Hotel Management
Global College International
- 2 years of wonderful experience in Hospitality industry at Dining Park Restaurant And Lounge Bar.
- 3 months of Barista Training at Global College International.
- 1 year of Internship at Cliff Club Services, South Carolina, USA.
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