Bikash Sunar
Grand Cayman,Cayman Islands
Summary
Dynamic and dedicated professional with extensive experience in upscale dining at the Ritz Carlton Hotel. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in POS system operation and committed to maintaining the highest service standards while training new staff and ensuring cleanliness.
Overview
16
16
years of professional experience
Work History
Assistant Server @ Seven Restaurant (AM)
Ritz Carlton Resort & Spa
Grand Cayman, Cayman Islands
05.2024 - Current
- Apply 3 steps of service.
- Communicated effectively with team members to address guest needs quickly.
- Trained new staff on service standards and restaurant protocols.
- Engaged with guests to enhance their dining experience and satisfaction.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted servers by delivering food and beverages promptly.
- Provided attentive service to guests in upscale dining environment.
- Provided excellent customer service to guests.
- Assisted in setting up tables and chairs for events.
- Assisted other servers with
- Performed opening and closing procedures according to company standards.
- Give fond farewell and welcome back .
Lead Server
Himalayan Dafne Restaurant
South, Korea
01.2020 - 04.2024
Manufacture worker
Pijeialtek
South, Korea
01.2018 - 01.2020
Waiter
The Shankar Hotel
Kathmandu, Nepal
01.2014 - 01.2017
Sales Associate
Madhya Bindu Trade Center
01.2010 - 01.2013
Education
Higer Secondary School -
Lumbini Adarsha Degree Collage
NepalDiploma - computer science
Skills
- Adaptable and flexible
- Ability to work in a team, and accept challenges
- Positive attitude
- Honesty and hard work
- Diploma in computer science
- Ensure the highest standard of service at all times
- Team collaboration
- Cleanliness maintenance
- Problem solving
- Effective communication
- Time management
- Food allergy awareness
- POS system operation
- Customer service
- TIPS Training
Accomplishments
3 Times Employee of the Month
Timeline
Assistant Server @ Seven Restaurant (AM)
Ritz Carlton Resort & Spa
05.2024 - Current
Lead Server
Himalayan Dafne Restaurant
01.2020 - 04.2024
Manufacture worker
Pijeialtek
01.2018 - 01.2020
Waiter
The Shankar Hotel
01.2014 - 01.2017
Sales Associate
Madhya Bindu Trade Center
01.2010 - 01.2013
Higer Secondary School -
Lumbini Adarsha Degree Collage