Summary
Overview
Work History
Education
Skills
Objectives
Certification
Availability
Timeline
Generic

Bilal Abuaun

13919 Lake Ave Lakewood,OH

Summary

Registered Pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good work-relationship-building and multitasking skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Drugmart Pharmacy
06.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Resolved third-party billing, computer system and customer service issues.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Helped distribute and fill over 300 prescriptions daily.

Education

Chemical Engineering - Engineering

Cleveland State University
Cleveland, OH
05.2025

Skills

  • Stocking Shelves
  • Problem-Solving Skills
  • Pharmaceutical Sales and Services
  • Medicare and Medicaid Processes
  • Assisting Pharmacists
  • Troubleshooting Malfunctioning Equipment
  • Laboratory Operations
  • Knowledgeable about drug names, dosages, and common pharmaceuticals in healthcare settings, including comprehensive knowledge of medication identification
  • Proficient in data analysis and spreadsheet management
  • Proficient in word editing, formatting, and documentation

Objectives

Seeking a Chemical Engineering Internship and/or Co-op work opportunity. 

Certification

  • CPhT - Certified Pharmacy Technician
  • Microsoft Excel Certified
  • Microsoft Word Certified


Availability

Fall 2023 -Summer 2024

Timeline

Pharmacy Technician

Drugmart Pharmacy
06.2021 - Current

Chemical Engineering - Engineering

Cleveland State University

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Bilal Abuaun