Bilal Keskin

Customer Relationship Management: Providing customer-focused service and managing complaints while maintaining high customer satisfaction under a demanding work schedule.
• Team Coordination: Optimizing workflow by bridging the gap between the kitchen and service departments to ensure smooth restaurant operations.
• Cash and Inventory Tracking: Performing daily cash closings, controlling inventory, and playing an active role in the supply process.

• Declaration Management: Opening import files, preparing customs declarations completely, and tracking registration processes.

• Document Control: Checking the compliance of international documents critical to import operations, such as invoices, packing lists, certificates of origin, ATR, and EUR.1, with the relevant legislation.

Physical Inspection and Examination: Supervision of physical inspections of goods in customs areas (ports, warehouses, and temporary storage areas) in the presence of inspection officers.

• Official Institution Coordination: Directly monitoring and finalizing operational communication and processes between customs authorities, port operators, and laboratories.
• Logistics Solutions: Resolving technical issues encountered in the field and managing order/warehouse processes.

Market Analysis and Strategic Planning: Conducting real estate market and land valuation analyses to determine the feasibility of future projects with the goal of maximizing profitability.
• Sales and Marketing Management: End-to-end tracking of residential sales processes, creating a customer portfolio, and managing post-sales processes.
• Business Development: Identifying potential investment areas and developing new project sites (land/property) in line with the company's growth objectives.