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Associate Principal Engineer

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Dynamic Low Voltage Technician with proven expertise at NETWORK, excelling in network troubleshooting and project management. Recognized for optimizing system performance and delivering exceptional IT support, I effectively lead teams and resolve complex issues, ensuring high customer satisfaction and seamless operations in telecommunications infrastructure.

Experienced Help Desk Specialist with comprehensive technical expertise in hardware troubleshooting, software support, and network administration. Proven track record in IT support environments, delivering exceptional user support while maintaining high customer satisfaction ratings. Strong background in remote desktop support with excellent problem-solving and communication skills.
While also, diagnosing and resolving technical issues across various platforms. Utilizes methodical problem-solving techniques to ensure seamless user experiences. Knowledge of system maintenance and software troubleshooting, ensuring consistent and reliable support.

Cyber professional and United States Army veteran having served three years in the Infantry with an education in cybersecurity. Talented leadership and knowledge implementing information security initiatives that align with mission business objectives and goals. Seeking new challenges and opportunities in technical roles within acquisitions to increase and support the Warfighter capabilities.

Results-driven Senior TechOPS Engineer with over 11+ years of experience in system administration, cloud migration, infrastructure automation, monitoring, and DevOps practices. Proven track record of reducing operational costs, optimizing service uptime, and streamlining deployments. Highly skilled in Linux systems, AWS, Docker, Kubernetes, Prometheus, Grafana, Bash, and Python scripting. Recognized for building resilient, scalable, and highly available systems in dynamic environments. Passionate about continuous learning and staying up-to-date with multiple certifications in DevOps and Cloud technologies.

Bilal Safi

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Enterprise Server Hardware Technician

Sales Coordinator

DOT Courier

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Bachelor of Arts -

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Enterprise Server Hardware Technician

Sales Coordinator

DOT Courier

Bachelor of Arts -

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