
Driven by a results-focused approach, I leveraged my expertise at KeyBank National Association to enhance client financial wellness through innovative risk management strategies. My tenure at BMW Financial Services honed my ability to forge strong client relationships, significantly boosting loyalty and repeat business through critical thinking and data-driven insights.
Problem solver, trusted advisor, and partner to the people and businesses in KeyBank communities. Engaging clients in deeper conversation to uncover needs and provide guidance & solutions to assist in client’s financial wellness. Implements various business units for risk management
Developed strong relationships with key clients, resulting in increased loyalty and repeat business. Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.
Analyzed data to create and organize graphs, charts and documents for publications and presentation. Optimized experiment workflows through periodic review and revision of standard operating procedures, ensuring maximum efficiency in laboratory operations.
Business Analytics Fundamentals
Agile Project Management & SQL
Data Visualization with Tableau
Risk Management & Theories
Evidence Collection and Preservation Identity Theft Training
Risk Analysis/Mitigation
Critical Thinking & Defensive Tactics
Business Analytics and Operations Certificate
Financial Management Certificate
National Security Agency Certificate