Bilien Habtemaryam
Woodbury,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Offline By Aerie
09.2022 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Team Member
Portillos
10.2021 - 09.2022
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Education
Associate of Arts - Liberal Arts And General Studies
Century College
White Bear Lake, MN06.2025
Skills
- Problem-Solving
- Conflict Resolution
- Teamwork
- Time Management
- Organizational skills
- Attention to detail
- Active listening
- Honest and Dependable
- Customer Service
- Order Processing
Certification
Phlebotomy
Languages
American Sign Language
Limited Working
Timeline
Retail Sales Associate
Offline By Aerie
09.2022 - Current
Team Member
Portillos
10.2021 - 09.2022
Associate of Arts - Liberal Arts And General Studies
Century College
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