Bilinda Kelly
Woodbury,NY
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Cashier
Costco
Eagan, MN
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Costco
Eagan, MN
06.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
FE Supervisor in Training
Costco
Eagan, MN
06.2023 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Boosted team morale with regular recognition of outstanding contributions and accomplishments.
Optical Assistant
Costco
Eagan, MN
03.2022 - 05.2023
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.
- Assisted in increasing sales revenue through exceptional product knowledge and upselling techniques.
Cashier Assistant
Costco
Eagan, MN
03.2021 - 03.2022
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Night Merchandiser Stocker
Costco
Eagan
06.2020 - 03.2021
- Boosted sales with effective merchandising techniques, such as cross-merchandising and promotional displays.
- Maximized space utilization with efficient merchandise placement strategies, including end caps and feature displays.
- Maintained constant communication with team members regarding task progress, challenges encountered, or assistance needed throughout the night shift.
Timeline
Cashier
Costco
06.2023 - 08.2024
FE Supervisor in Training
Costco
06.2023 - 07.2024
Cashier
Costco
03.2023 - Current
Optical Assistant
Costco
03.2022 - 05.2023
Cashier Assistant
Costco
03.2021 - 03.2022
Night Merchandiser Stocker
Costco
06.2020 - 03.2021