Bill Quinones
Lake Wales,FL
Summary
Highly-motivated yet disciplined with the desire to take on new challenges. Adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly developing and honing sales strategies to continuously surpass expectations and dedicated to continuously improving and rise to higher a echelon no matter the task.
Outstanding influencing skills and demonstrated leadership effectiveness including the ability to increase sales abilities of staff through effective coaching and performance management while also
consistently demonstrating the ability to overcome market objections when selling advantage programs.
Overview
1
1
year of professional experience
Work History
Medicare Sales Agent
OpenAccessInsurance
Temple Terrace, FL
01.2023 - Current
- Assisted customers with selecting appropriate plans based on their needs.
- Managed a sub team of sales agents to ensure goals were met or exceeded.
- Provided training sessions for new employees on how to sell medicare advantage products.
- Reviewed clients insurance coverages to ensure needs were met.
- Developed and implemented sales strategies and tactics to increase sales while also enhancing the retention rate by using methods such as tie downs,rapport and relationship building.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales goals.
- Surpassed sales goals through implementation of successful sales strategies and new/revised methods of the sales process
- Balanced and coordinated meeting sales goals along side providing additional training and managing a sub team of agents.
- Meeting sales goals while maintaining compliance with QA guidelines and expectations.
- Analyzed key performance indicators to identify effective strategies.
Education
High School Diploma -
Frostproof Middle And Senior High
Frostproof, FL05-2031
Skills
- Goal-Oriented
- Cold-calling
- Lead Conversion
- Strong presentation skills
- HIPAA Compliance
- Risk Mitigation
- Active Listening
- Quality Assurance Requirements
- Continuous Improvement
- Policy adjustment knowledge
- Attention to Detail
- New Agent Training
- Problem-solving aptitude
- Team Collaboration
- Effective Communication
- Task Prioritization
- Critical Thinking
Accomplishments
- Strong track record of not only meeting performance goals but surpassing them by a minimum of 125-135% while in accordance with Case Management Services Center For Medicare Services (CMS) guidelines.
- Equally excellent track record of effective coaching and performance management of new agents who surpass company performance goals and also adhere in accordance with Case Management Services Center For Medicare Services (CMS) guidelines .
- Lead a sub team of agents that exceeded performance goals while also building interpersonal skills within that new role and boosting team morale by leading and setting expectation by example.
- Building upon work culture by promoting a safe environment to continue establishing high work ethic and promising performance by always leaving room for improvement and constructive yet effective coaching.
Timeline
Medicare Sales Agent
OpenAccessInsurance
01.2023 - Current
High School Diploma -
Frostproof Middle And Senior High
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