Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

MYRIAM ETIENNE STANLEY

MYRIAM ETIENNE STANLEY

Summary

Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-driven [Job TItle] accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.

Overview

26
years of professional experience
1
Certification

Work History

Blue Cross Blue Shield of TN

Medicare Sales Agent
08.2024 - 12.2024

Job overview

  • Coordinated closely with underwriters to ensure accurate processing of applications while adhering to strict deadlines.
  • Increased Medicare plan enrollments by effectively presenting and explaining plan options to potential clients.
  • Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.
  • Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.

LanguageLine Solutions/ Manpower

Interpreter OPI & VRI
10.2022 - 06.2023

Job overview

  • Communicated with clients to understand interpreting needs and provide best service possible.
  • Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Followed ethical codes to protect confidentiality of patient medical information.
  • Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.

CA Employment Development Department/ Manpower

EDD Claims Agent Specialist
08.2020 - 05.2022

Job overview

  • Determined eligibility for UI benefits in accordance with laws, regulations, and policies.
  • Identifying possible fraudulent claims and reporting to the investigation division for possible prosecution
  • Assisting individuals in filing Unemployment Insurance benefit claims
  • Ensured data confidentiality by adhering to company policies and procedures regarding sensitive information handling.
  • Streamlined claims documentation process, resulting in faster resolution times for claimants.

Asante Ashland Community Hospital

Medical Lab Assistant/Phlebotomist
01.2018 - 01.2020

Job overview

  • Demonstrate a broad knowledge of all laboratory departments, and proper handling and receiving of laboratory specimens from outpatient clinics and inpatient departments
  • Demonstrated strong attention to detail when reviewing clinical information enabling accurate identification of discrepancies or anomalies that could impact test outcomes.
  • Supported ongoing research projects through meticulous data collection, analysis, and documentation of findings.

Rheumatology Clinic, LLC

Medical Lab Assistant/Phlebotomist
03.2017 - 01.2018

Job overview

  • Collected specimens, registered clients, and ordered laboratory tests and maintained files of patient orders and other records
  • Scheduled analysis and secretarial procedures, arranged media, buffers and plates, and prepared specimens for distribution

Wilfort Inc.

Lab Technician/Account Receivable/Administrative
08.2016 - 01.2018

Job overview

  • Sorting benthic invertebrates under a microscope out of sediment
  • Setting up cleaning, rotating a culture, monitoring salinity, psi, ammonia nitrate, and nitrite
  • Adhering to SOPs and keeping details record
  • Provides hands on support to our Associates, Area Manager, Operations Managers, and HR Business Partners in Worldwide Operations HR
  • Maintained documentation on tests performed in lab.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.

ARUP Laboratory

Lab Technician
05.2014 - 06.2016

Job overview

  • Organizing and prioritizing routine assignments, investigating pre-analytical issues with specimens, and ensuring all mandatory information for testing present and accurate
  • Maintained documentation on tests performed in lab.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.

Dove Pointe

Instructor/Interpreter
12.2008 - 04.2014

Job overview

  • Responsible for planning, developing, and organizing service delivery options to meet the needs of Individuals diagnosed with autism spectrum disorders (ASD); consulting and training with instructional staff concerning practical programming
  • Tested students to assess progress and adapted learning plans in alignment with performance.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.

Barrett Business Service Inc.

Office Administrative Assistant
06.1999 - 08.2002

Job overview

  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted with new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

XCEL Solutions
Virtual

from Accident And Health Insurance
08-2024

University Overview

Tri-State Technical School
Laurel, DE

Certified Phlebotomy Technician from Phlebotomy
01.2012

University Overview

Woodbridge High School
Bridgeville, DE

High School Diploma
01.2001

University Overview

Skills

  • Interpersonal skills
  • Presentation skills
  • Communication skills
  • Bilingual English/Creole and French
  • Regulatory compliance
  • Sales experience
  • Medicare product knowledge
  • Goal-Oriented
  • Medicare knowledge
  • Product presentation
  • Cold-calling
  • Enrollment processing

Certification

  • Healthcare Reform Specialist(HRS)- America's Health Insurance Plans(AHIP).
  • Medicare Certification – BCBST.
  • Managed Healthcare Professional(MHP)- America's Health Insurance Plans(AHIP).
  • Long-Term Care Professional (LTCP) – America's Health Insurance Plans (AHIP).
  • Certified Risk Manager (CRM) - The National Alliance for Insurance Education & Research.
  • Accident and Health License – PA/TN/GA Department of Insurance..
  • Ethics and Compliance Certification – Ethical Compliance Training Programs.
  • Ethics in the Insurance Industry Certificate-Various Ethics Focused Organizations.
  • Licensed Insurance Agent/Broker - GA/TN/PA Department of Insurance.

Languages

English
Native or Bilingual
French
Native or Bilingual
Creole
Native or Bilingual

Timeline

Medicare Sales Agent
Blue Cross Blue Shield of TN
08.2024 - 12.2024
Interpreter OPI & VRI
LanguageLine Solutions/ Manpower
10.2022 - 06.2023
EDD Claims Agent Specialist
CA Employment Development Department/ Manpower
08.2020 - 05.2022
Medical Lab Assistant/Phlebotomist
Asante Ashland Community Hospital
01.2018 - 01.2020
Medical Lab Assistant/Phlebotomist
Rheumatology Clinic, LLC
03.2017 - 01.2018
Lab Technician/Account Receivable/Administrative
Wilfort Inc.
08.2016 - 01.2018
Lab Technician
ARUP Laboratory
05.2014 - 06.2016
Instructor/Interpreter
Dove Pointe
12.2008 - 04.2014
Office Administrative Assistant
Barrett Business Service Inc.
06.1999 - 08.2002
Woodbridge High School
High School Diploma
XCEL Solutions
from Accident And Health Insurance
Tri-State Technical School
Certified Phlebotomy Technician from Phlebotomy
MYRIAM ETIENNE STANLEY