Bill Wilson
Nursing aid
Glendale,AZ
Summary
Accomplished Driver Technician and Nursing Assistant with a proven track record in safety compliance and communication, demonstrated at Lyft and Desert Haven Care Center. Expert in vehicle loading and healthcare knowledge, achieving top-tier service and patient satisfaction. Skilled in fostering trust through professional reliability, optimizing fuel efficiency, and enhancing patient mobility.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Driver Technician
Lyft, Uber, Veyo and Ilunga Trucking Inc
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
- Completed required paperwork accurately and promptly for streamlined invoicing and record-keeping processes.
Caregiver Attendant
Home With Help
Scottsdale, Arizona
01.2022 - Current
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Increased patient mobility through physical therapy exercises and proper use of assistive devices.
- Provided emotional support to patients and families during challenging times, fostering positive relationships.
- Promoted continuity of care by updating family members on changes in the patient''s condition or treatment plan.
- Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
Nursing Assistant
Desert Haven Care Center
08.2017 - 12.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Education
San Jose City College
San Jose, CA 07.2012 - 04.2014
Star Canyon School of Nursing
Phoenix, AZ 02.2015 - 07.2015
Skills
- Communication and Coordination
- Safety Compliance Knowledge
- Computer Navigation
- Microsoft Word, Excel, Power Point and Outlook
- Vehicle loading and unloading
- Healthcare knowledge
- English, French, Swahili, Lingala and Kinyarwanda
- Vehicle inspections
- Accident prevention strategies
- Adaptive Decision Making
- Stress Management Abilities
Timeline
Driver Technician
Lyft, Uber, Veyo and Ilunga Trucking Inc
01.2022 - Current
Caregiver Attendant
Home With Help
01.2022 - Current
Nursing Assistant
Desert Haven Care Center
08.2017 - 12.2023
Star Canyon School of Nursing
02.2015 - 07.2015
San Jose City College
07.2012 - 04.2014
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