Bill Enrique Lara Toribio
5441 Melrose Ave,Dallas
Summary
Proven professional with extensive experience in logistics and administrative roles, notably with Amazon Flex. Excelled in enhancing delivery efficiency and customer satisfaction through expert route optimization and exceptional service. Demonstrates strong problem-solving abilities and a positive attitude, ensuring reliability and meticulous attention to detail in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon Flex
01.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
Administrative Assistant
National Palace, Dominican Republic
01.2014 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Driver
Uber And Lyft
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Operations Assistant
Licey Baseball National Team, Dominican Republic
10.2014 - 02.2024
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Prepared and delivered operational performance reports to inform management.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
Education
Victor Garrido Puello High School
Santo Domingo, Dominican Republic Bachelor Of Administration -
Caribe University
Santo Domingo, Dominican Republic Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
Timeline
Delivery Driver
Amazon Flex
01.2022 - Current
Driver
Uber And Lyft
01.2022 - Current
Operations Assistant
Licey Baseball National Team, Dominican Republic
10.2014 - 02.2024
Administrative Assistant
National Palace, Dominican Republic
01.2014 - 02.2020
Victor Garrido Puello High School
Bachelor Of Administration -
Caribe University