Summary
Overview
Work History
Education
Skills
Timeline
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Billie Haynes

149 Mcspadden Branch Rd. Vonore,,TN

Summary

Proven leader and effective communicator, adept at conflict de-escalation and operational excellence. At Amazon, I excelled as an ambassador, training new hires to ensure customer satisfaction and efficiency.

Developed skills in relationship building, communication, and public relations within professional environment. Demonstrates strong ability to adapt to new challenges and apply effective problem-solving techniques. Seeking to transition into new field where these transferable skills can drive success and innovation.

Overview

6
6
years of professional experience

Work History

Amazon Ambassodor

Amazon
08.2023 - Current
  • I started here when the building first launched I quickly developed into an ambassador for AFE.
  • As a learning ambassador for amazon I have embodying the company's commitment to costumer centricity, operational excellence, and associate development.
  • I have trained multiple classes of new hires and cross trains making sure they understand entirely to ensure they can do their jobs efficiently. I have received outstanding feedback.
  • I have developed clear and concise communications skills.
  • Despite varying operational demands I have high performance standards in both training and regular duties.
  • My training emphasize the importance of costumer satisfaction and how to processes items effectively in a timely manner.

Correctional Officer

Monroe County Justice Center
01.2019 - 05.2020
  • Provided Leadership during facility emergencies.
  • Resolved issues within minutes.
  • Monitored high- risk offenders in specialized housing units.
  • Reduced confrontations and safety risks.
  • Ensured a zero violations policy.
  • Supervised inmate housing assignments.
  • Prevented incidents in a 12 hour period.
  • Conducted regular contraband sweeps.
  • Conducted numerous inspections.
  • Achieved conflict deescalation without physical force.

Education

First Responder

Roane State Community College
Lenoir City, TN
01-2000

GED -

Heritage High School
Maryville, TN
05-1991

Skills

  • Engage with other associates daily
  • I always stay positive and have a good attitude
  • My communication skills
  • Being patient and understanding while teaching others
  • Always ask questions making sure associates actually understand when I'm teaching them new things

Timeline

Amazon Ambassodor

Amazon
08.2023 - Current

Correctional Officer

Monroe County Justice Center
01.2019 - 05.2020

First Responder

Roane State Community College

GED -

Heritage High School

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Billie Haynes