Billie Wagner
Anderson,IN
Summary
I have a solid background in enhancing resident well-being through creative program planning and teamwork. Proven ability to develop personalized care plans and support residents in achieving independence and dignity. I love what I do and know that I have and will always give my residents my best self, to make their experience the best I can.
Overview
8
8
years of professional experience
Work History
Resident Assistant
Hillcrest Suites Assisted Living
Hibbing, MN
11.2024 - 04.2026
- Assisted residents with daily activities, promoting independence and enhancing quality of life.
- Coordinated social and recreational programs, fostering community engagement among residents.
- Monitored resident health and safety, reporting changes to healthcare staff promptly.
- Developed personalized care plans in collaboration with families and medical personnel.
- Trained new staff on operational procedures and best practices for resident care.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Administered medications accurately to residents, ensuring compliance with safety protocols.
- Monitored and documented patient responses to medications, providing timely feedback to nursing staff.
- Assisted in training new staff on medication administration procedures and safety guidelines.
- Maintained organized medication inventory, conducting regular audits to prevent discrepancies.
- Communicated effectively with healthcare team members regarding patient care plans and medication needs.
Certified Nursing Assistant
Open Hearts Private Assisted Living
Hamptonville, NC
09.2020 - 11.2024
- Assisted residents with daily living activities, promoting independence and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, ensuring compliance with healthcare regulations.
- Collaborated with interdisciplinary teams to create personalized care plans for residents.
- Trained new staff on best practices in resident care and safety protocols.
- Implemented infection control measures, enhancing overall health and safety standards.
- Facilitated recreational activities, encouraging social interaction among residents.
- Provided emotional support to residents and families, fostering a compassionate environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Activities Assistant
Open Hearts Private Assisted Living
Hamptonville, NC
04.2018 - 08.2020
- Designed and implemented engaging recreational programs for residents, enhancing social interaction and well-being.
- Coordinated daily activity schedules, ensuring diverse offerings that cater to resident interests and abilities.
- Facilitated group activities, promoting teamwork and communication among residents while fostering a supportive environment.
- Trained new staff on activity planning processes and resident engagement strategies to ensure high-quality service delivery.
- Evaluated resident feedback to refine program offerings, ensuring alignment with preferences and improving participation rates.
- Led volunteer training sessions, enhancing community involvement in resident activities and enriching overall experience quality.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Streamlined activity documentation processes, improving record-keeping accuracy and accessibility for staff and management review.
- Collaborated with healthcare professionals to tailor activities that support residents' cognitive and physical health needs.
- Provided emotional support and companionship to improve quality of life for residents.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Scheduled movies, entertainment, and other special events.
- Engaged residents through events, small groups, and personal attention.
- Facilitated smooth transitions between activities through efficient set-up and break-down procedures, minimizing downtime for participants.
Education
Medical Field
ACL Medical Academy
Anderson, IN05-2017
High School Diploma -
Saint James Academy
Ft. Pierce, FL05-2013
Skills
- Time management
- Team player
- Supportive
- Activity planning
- Senior living experience
- Relationship building
- Resident support
- Creative planning
- Documentation skills
- Inclusivity
- Office administration
- Calendar management
- Schedule coordination
Timeline
Resident Assistant
Hillcrest Suites Assisted Living
11.2024 - 04.2026
Certified Nursing Assistant
Open Hearts Private Assisted Living
09.2020 - 11.2024
Activities Assistant
Open Hearts Private Assisted Living
04.2018 - 08.2020
Medical Field
ACL Medical Academy
High School Diploma -
Saint James Academy