Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Billiette Esiso

Houston,Texas

Summary

Reliable and adaptable Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Seeking to leverage expertise in Customer Service to contribute to the success of a company.

Overview

4
years of professional experience

Work History

H-E-B

Cashier
07.2020 - 03.2023

Job overview

  • Educated customers about lottery promotions to increase sales
  • Provided excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
  • Helped customers by answering their questions and completing their requests
  • Bagged merchandise with care and efficiency to minimize damage.
  • Approached and solved problems with initiative and sound judgment.
  • Increased lottery sales by 15%
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs

Subway

Sandwich Artist
07.2019 - 06.2020

Job overview

  • Increased customer satisfaction by quickly addressing and resolving food and service complaints
  • Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products
  • Completed all daily tasks and aided other members of the team as needed
  • Used optical price scanners, calculators, and cash registers to determine the price of goods and calculate bills.
  • Kept workplace clean and organized in line with restaurant policies
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction

Education

Houston Community College
Houston, TX

Bachelor of Science from Computer Science
05.2026

University Overview

Skills

  • POS Systems
  • Payment Collection
  • Product Restocking
  • Cash Handling
  • Customer Service
  • Conflict Resolution
  • Proficient in Microsoft Office and Word
  • Identification Checks
  • Customer Complaint Resolution
  • Upselling

Timeline

Cashier
H-E-B
07.2020 - 03.2023
Sandwich Artist
Subway
07.2019 - 06.2020
Houston Community College
Bachelor of Science from Computer Science
Billiette Esiso