Billy Christy
Harrah,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Well-versed in data management and analysis, bringing proficiency in Microsoft Excel and database systems. Dedicated to ensuring accuracy and efficiency to optimize workflow and support organizational objectives. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
12
12
years of professional experience
Work History
Executive Tax Coordinator
Paycom
Oklahoma City, OK
01.2023 - 04.2026
- Research, track, and resolve assigned tax notices from agencies. Define issue, determine root cause, and implement corrective action(s).
- Built and maintained strong client relationships through consistent consultations, addressing tax challenges and guiding clients to resources that improved clients’ overall tax health.
- Processed system adjustments to correct and reconcile prior period payroll records, ensuring accuracy, compliance, and integrity of financial data.
- Perform audits and collaborate with agencies and internal business partners to manage and maintain accuracy on client tax actions.
Assistant Manager
The Meeting House
Carlton Landing, OK
06.2021 - 12.2022
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers and taking inventory.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
Child Welfare Specialist
Oklahoma Department Of Human Services
Oklahoma City, OK
10.2014 - 10.2020
- Built and maintained relationships with individuals and families interesting in fostering and adopting children in DHS custody.
- Facilitated smooth onboarding experiences for new clients, guiding them through the adoption process and what to expect along the way.
- Facilitated successful adoption placements by completing detailed assessments and matching children with appropriate adoptive families.
- Interviewed individuals and families to assess needs and provide informational resources.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Education
Bachelor of Science - Exercise Science
Oklahoma Baptist University
Shawnee, OKSkills
- Data Entry and Maintenance
- Building and Maintaining Client Relationships
- Case Management
- Customer Service and Assistance
- Attention to Detail
- Effective Listening
- Computer Proficiency
Timeline
Executive Tax Coordinator
Paycom
01.2023 - 04.2026
Assistant Manager
The Meeting House
06.2021 - 12.2022
Child Welfare Specialist
Oklahoma Department Of Human Services
10.2014 - 10.2020
Bachelor of Science - Exercise Science
Oklahoma Baptist University