BILLY GARCIA
CHELSEA,MA
Summary
High school graduate with extensive experience in logistics, warehousing, and inventory management. Proficient in using a range of software and scanners, with strong customer service skills. Skilled in operating various forklifts and warehouse equipment, with expertise in shipping, receiving, picking, packing, and inventory organization. Bilingual in English and Spanish, known for teamwork, attention to detail, and workflow efficiency.
Talented professional with several years in warehouse environments successful at working quickly in fast-paced, demanding settings. Efficient team player and problem-solver. Possessing top communication and conflict resolution skills.
Overview
13
13
years of professional experience
Work History
Driver
Uber And Lyft
05.2024 - Current
- Transported passengers safely and efficiently, following all traffic regulations
- Provided excellent customer service and maintained clear communication with passengers
- Enhanced customer satisfaction by providing courteous and professional service.
Shipping and Receiving Clerk
Fotronic Corporation
Woburn, MA
06.2023 - 04.2024
- Shipping
- Receiving
- Inventory
- Wave Picker
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Packing Operator
Expeditors International
Peabody, MA
08.2021 - 04.2023
- Drove overall performance by completing work orders on time.
- Removed finished products from machines and separated rejected items based on standard grading qualifications.
- Utilized lifting equipment such as hand jacks, forklifts, pallet jacks safely while loading and unloading shipments.
- Restocked packaging items and tracked boxes, tape and fill materials from inventory.
Receiving Supervisor
Bed Bath & Beyond
Danvers, Massachusetts
06.2016 - 07.2021
- Supervised the Receiving department, overseeing a team to ensure timely and accurate inventory processing
- Coordinated merchandise flow and managed warehouse logistics, optimizing space and productivity
- Proficiently used warehouse software, scanners, and tools for inventory tracking and management
- Delivered high-quality customer service, addressing inquiries and assisting internal and external customers effectively
- Managed shipping, receiving, picking, packing, and inventory organization
- Performed tasks as 'Put Away Agent,' organizing and storing inventory to maximize space
- Operated various warehouse equipment, including Swing Reach Turret Forklift, Reach Forklift, Cherry Picker Forklift, and Wave Picker
- Acted as a 'Make Space Specialist,' efficiently rearranging inventory to optimize storage capacity
- Ensured accuracy in inventory records and collaborated with the Receiving Leader to maintain workflow
- Unloading and Loading trucks
- Provided training and guidance to new team members on proper procedures related to receiving activities.
- Ensured compliance with company policies and safety regulations in the warehouse environment.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Organized deliveries by sorting and stocking receivables
Field Inspector
Entech
San Juan, PR
06.2012 - 07.2014
- Potable water transmission system
- Construction inspector of multiple wastewater treatment plant elimination
- Rappelling and measuring diameters of machinery and sewer systems
- Investigated complaints from tenants concerning maintenance issues or code violations at rental properties.
- Noted recurrent issues and worked with contractors to prevent re-occurrence.
Education
Associate Degree - Architecture
Columbia College
Caguas, PR07.2014
12Th Grade -
Antonio Fernos Isern
San Lorenzo, PRSkills
- Bilingual in English and Spanish
- Warehouse organization and space management
- Operation of Swing Reach Turret Forklift
- Operation of Reach Forklift
- Operation of Cherry Picker Forklift
- Operation of Wave Picker
- Proficient in inventory software and scanner use
- Customer service
- Team leadership skills
- Attention to detail
- Accuracy in logistics
- Passenger transportation
- Delivery pickup
- Navigational systems and GPS
- Punctuality
- Heavy lifting
- Shipping and packaging
- Valid Driver's license
Timeline
Driver
Uber And Lyft
05.2024 - Current
Shipping and Receiving Clerk
Fotronic Corporation
06.2023 - 04.2024
Packing Operator
Expeditors International
08.2021 - 04.2023
Receiving Supervisor
Bed Bath & Beyond
06.2016 - 07.2021
Field Inspector
Entech
06.2012 - 07.2014
Associate Degree - Architecture
Columbia College
12Th Grade -
Antonio Fernos Isern