Billy Harper
Jacksonville,FL
Summary
Skilled meat department professional with strong experience in inventory management, quality control, and customer service. Proven ability to lead and motivate teams to ensure efficient operations and high standards. My focus is on driving sales and delivering exceptional customer service to ensure both business success and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Meat Department Manager/Cutter
Winn-Dixie
Jacksonville, FL
11.2023 - Current
- Managed day-to-day operations of the meat department, ensuring all processes were running smoothly and efficiently.
- Scheduled staff shifts and delegated responsibilities to meet department goals.
- Conducted quarterly inventory and managed product shrinkage to improve cost control.
- Ordered fresh and frozen perishables, ensuring stock was well-maintained and met customer demand.
- Maintained a clean and organized work environment, ensuring inspection readiness at all times.
- Assisted customers with product selection and inquiries, ensuring a positive customer experience.
- Led the department to meet or exceed sales goals and ensured high standards of food quality and safety.
Meat Department Assistant Manager/Cutter
Publix
Jacksonville, FL
01.2019 - 01.2023
- Assisted in overseeing the daily operations of the meat department, including product production and presentation.
- Managed scheduling to ensure adequate staff coverage during peak hours.
- Handled inventory management, ensuring stock levels were consistent and accurate.
- Placed orders for meat and other perishables, ensuring timely restocking to meet customer demand.
- Supported the manager in training new employees and ensuring proper adherence to company policies and safety protocols.
- Maintained high levels of cleanliness and organization to meet health and safety standards.
Shift Lead
ABC Liquors
Jacksonville, FL
01.2016 - 01.2019
- Opened and closed the store, ensuring operations ran smoothly during opening and closing hours.
- Managed cash handling, including cash register operations, processing transactions, and balancing the till at the end of shifts.
- Provided excellent customer service by assisting customers with product selections and addressing any inquiries or issues.
- Stocked shelves and maintained store inventory, ensuring products were properly displayed and easily accessible to customers.
- Trained and supervised junior staff, ensuring they adhered to company policies and provided quality service.
Education
GED -
Villa Rica High School
Villa Rica, GASkills
- Staff Management & Leadership
- Inventory Management
- Customer Service Excellence
- Sales Target Achievement
- Fresh & Frozen Perishable Ordering
- Food Safety & Sanitation Standards
- Goal-Oriented & Problem Solving
- Shrink Management
- Cash Handling
- Store Opening/Closing Procedures
- Meat Cutting Techniques
Timeline
Meat Department Manager/Cutter
Winn-Dixie
11.2023 - Current
Meat Department Assistant Manager/Cutter
Publix
01.2019 - 01.2023
Shift Lead
ABC Liquors
01.2016 - 01.2019
GED -
Villa Rica High School