Billy Hendrix
Claxton,GA
Summary
Warehouse Operations Manager who manages distributions fulfillment and 3PL systems and ensures the efficiency of operations. Adept at making quick decisions in a busy environment to maintain productivity. Extensive experience in project management, process improvement, quality, and logistics management warehouse operations, and inventory control.
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
28
28
years of professional experience
1997
1997
years of post-secondary education
1
1
Certification
Work History
Site General Manager
Palmer Logistics Distribution
Savannah, GA
10.2021 - Current
- Led a team of 30 employees in daily operations, ensuring efficient and smooth workflow
- Managed budget and expenses, consistently meeting or exceeding financial targets
- Implemented cost-saving measures that reduced operational costs by 78%
- Oversaw inventory management, optimizing stock levels to minimize waste and maximize profitability
- Implemented employee training programs to enhance skills and knowledge, resulting in improved performance metrics
- Developed policies and procedures to ensure compliance with industry regulations and standards
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional development
- Implemented quality control measures to maintain high standards of product/service delivery
- Increased productivity by implementing streamlined workflows across departments
- Cultivated a positive work environment that promoted teamwork and collaboration among employees
Assistant General Manager
Unis Fulfillment
Savannah, GA
04.2021 - 10.2021
- Managed floor operations, production documents, inventory management, and troubleshooting
- Conducted interviews/hired for open positions and coaching and terminations
- Continuous improvement, data management, Word, Excel, and Microsoft office and outlook
- Responsible for meeting daily and weekly production standards
- Responsible for corrective actions/terminations
- Enforced safety in high-volume receiving and shipping areas
- Managed supervisors and floor associates
- Managed labeling supervisors; ensured product correctly labeled for consumer sale
- Responsible for safety management and training; Established daily goals and maintained safe and healthy work environment; followed all OSHA standards.
- Managed inventory stock, reconciliation, receipt, storage, shipping and loading and data entry into warehouse system; responsible for weekly cycle count and annual hard count
- Working and communicating with customers and upper-level management
- Manage payrolls for all associates company and Staffing companies
Savannah Site Operations Manager
FreightBreakers LLC
Savannah, GA
09.2017 - 04.2021
- Managed floor operations, production documents and troubleshooting
- Conducted interviews/hired for open positions
- Responsible for meeting daily and weekly production standards
- Responsible for corrective actions/terminations
- Enforced safety in high-volume receiving and shipping areas
- Managed supervisors and floor associates
- Working and communicating with customers and upper-level management
Warehouse Manager
Braswell Foods
Statesboro, GA
06.2016 - 09.2017
- Managed shipping and receiving supervisors, inbound and outbound
- Managed production line supervisors; ensured product quality and employee safety and performance
- Managed labeling supervisors: ensured product correctly labeled for consumer sale
- Responsible for safety management and training; Established daily goals and maintained safe and healthy work environment; followed all OSHA and SQF standards
- Managed inventory stock, reconciliation, receipt, storage, shipping and loading and data entry into warehouse system; responsible for weekly cycle count and annual hard count
- Managed labor hours and overtime
- Responsible for all equipment training, forklift training and employee cross-training
- Organized all activities and assigned daily job duties
- Instituted and managed site sanitation program; ensured clean and friendly work environment. Ensured conformity to USDA standards and regulations
- Conducted interviews/hired for open positions
- Responsible for corrective actions and terminations
Warehouse Manager/Shipping and Receiving Supervisor
SpartanNash
Statesboro, GA
06.2005 - 06.2016
- Managed day to day operations for shipping, receiving, inventory, sanitation and safety
- Managed payroll, sick leave, personal leave and vacation time
- Responsible for upkeep of data management spreadsheets and personnel files
- Responsible for safety management and training
- Coordinated with buyers on inventory turns and managed distressed product inventories
- Managed inventory stock, reconciliation, receipt, storage, shipping and loading and data entry into warehouse system
- Responsible for cross-training associates
- Organized all activities and assigned daily job duties
- Aided in coordination of transportation of merchandise
- Managed optimization solution practices to reduce warehouse travel time
- Managed mark-outs and slot replenishment
- Proficient in data management, Word, Excel, and Microsoft office
- Established daily goals and maintained safe and healthy work environment
- Managed production for shipping and receiving
Selector/Loader/Forklift Operator/Shift Leader
SpartanNash
Statesboro, GA
06.1998 - 12.2005
- Selected orders productively
- Loaded selected orders onto trailers for shipping
- Retrieved mark-outs for selectors
- Operated forklift for shipping and receiving of merchandise
- Cleaning of daily assigned area
- Unloaded inbound freight
Education
Some college - Logistics management
Claxton High School
Claxton, GASkills
- Agile
- P&L Management
- Project management software
- Root cause analysis
- Microsoft Access
- Stocking
- Project management
- Continuous integration
- Conflict management
- Team management
- Organizational skills
- Leadership
- Talent management
- Management
- Process improvement
- Supply Chain
- Production management
- Project leadership
- Data collection
- Analysis skills
- Microsoft Powerpoint
- SAP
- Warehouse supervisor experience
- Budgeting
- Cash handling
- ERP Systems
- HARPC
- Driving
- Freight
- Microsoft Excel
- Customer service
- CGMP
- Business Analysis
- Administrative experience
- Growing experience
- Continuous improvement
- 3PL
- Logistics
- Supervising experience
- Six Sigma
- Quality Assurance
- Microsoft Office
- Plant management
- Interviewing
- 5S
- Warehouse Management
- Payroll
- Program management
- Payroll management
- Time management
- Sales
- Cleaning
- Filing
- Google Suite
- Visual Basic
- Warehouse management system
- Warehouse experience
- Communication skills
- Transportation management
- Microsoft Outlook
- Warehouse distribution
- Data entry
- Search engines
- Flooring installation
- OSHA
- Supply chain management
- Profit & loss
- Procurement
- FDA regulations
- Lean
- Forklift
- Manufacturing
- Computer Networking
- Recruiting
- Operations management
- Lean manufacturing
- Forecasting
- Maintenance
- Shipping & receiving
- EDI
- Inventory control
- Data warehouse
- Microsoft Word
- Shift management
- Oracle
- Mechanical knowledge
- SQL
- Microsoft SQL Server
- XML
- Jira
- Business development
- Succession planning
- General ledger reconciliation
- Supply chain
- Senior leadership
- Mentoring
- Negotiation
- Customer relationship management
- E-commerce
- Data analysis skills
- Workday
- Quality control
- Workforce management
- Product management
- Operating systems
- Computer networking
- Pricing
- Transportation management systems
- Human resources
- General ledger accounting
- Google Docs
- Windows
- Balance sheet reconciliation
- Crew management
- Product demos
- SAP ERP
- Lean Six Sigma
- Materials handling
- Production planning
Certification
- HACCP Certification, Present
- Forklift Certification, Present
- Safe Quality Food Certification, Present
- Food Safety Certification, Present
- Driver's License, Present
- Six Sigma Certification, Present
- Certified Supply Chain Professional, Present
- Lean Six Sigma Certification, Present
- Rough Terrain Forklift Certification, Present
Assessments
- Supervisory skills: Motivating & assessing employees, Proficient, 06/01/21
- Warehouse shift leader, Proficient, 05/01/22
- Work style: Reliability, Proficient, 08/01/21
- Attention to detail, Proficient, 06/01/21
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Site General Manager
Palmer Logistics Distribution
10.2021 - Current
Assistant General Manager
Unis Fulfillment
04.2021 - 10.2021
Savannah Site Operations Manager
FreightBreakers LLC
09.2017 - 04.2021
Warehouse Manager
Braswell Foods
06.2016 - 09.2017
Warehouse Manager/Shipping and Receiving Supervisor
SpartanNash
06.2005 - 06.2016
Selector/Loader/Forklift Operator/Shift Leader
SpartanNash
06.1998 - 12.2005
Some college - Logistics management
Claxton High School