Billy Kanellis
Plainville,MA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bank Teller position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Have Experience with handling large volume of cash from working at Full Service Gas Station, Pizza Restaurant and Part Time Manager at Hair Salon.
Overview
16
16
years of professional experience
Work History
Salon Manager
Adore Me Hair & Beauty Lounge
06.2015 - Current
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Maintained general appointment calendar and set shift schedules.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Consistently received positive feedback from guests on performance reviews.
- Managed cash flow, business transactions, banking and accounting processes.
- Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
- Handled employee scheduling and coverage needs during business hours.
- Maintained excellent customer service standards to win customer loyalty and retention and build customer base.
Cook
East Dedham Pizzeria
01.2016 - 07.2017
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Communicated menu item information and offered suggestions to promote featured products.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times.
- Observed pre-delivery procedures for preparing orders, verifying order contents against receipt, boxing, labeling and affixing receipts before dispatching to delivery workers.
- Stocked front-of-house materials.
- Closing register after every shift, handling all cash and paper work required for accounting.
Cook
South Street Pizzeria
08.2012 - 11.2015
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Communicated menu item information and offered suggestions to promote featured products.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
- Closing register after every shift, handling all cash and paper work required for accounting.
Dietary Aide
Kindred Healthcare Inc.
01.2011 - 09.2012
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Maintained strict levels of cleanliness for tables, floors and prep areas.
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Served an Average of 90 People a Day.
Gas Station Attendant
Gulf Gas Station
06.2007 - 10.2010
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained inventory of all saleable items.
- Facilitated sales of services and goods.
- Collected gas and amenity payments based on customer orders.
- Pumped gas for guests and took payments.
- Counted nightly income, categorizing and sending to bank on weekly basis.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items and trash from customer areas.
Education
No Degree - Excersice & Health Sciences
UMASS BOSTON
BostonHigh School Diploma -
Randolph High School
Randolph, MA06.2006
Skills
- Decision-Making
- Planning and Coordination
- Team Building
- Teamwork and Collaboration
- Problem-Solving
- Good Telephone Etiquette
- Excellent Communication
- Self-Motivated
- Dependable and Responsible
- Active Listening
Timeline
Cook
East Dedham Pizzeria
01.2016 - 07.2017
Salon Manager
Adore Me Hair & Beauty Lounge
06.2015 - Current
Cook
South Street Pizzeria
08.2012 - 11.2015
Dietary Aide
Kindred Healthcare Inc.
01.2011 - 09.2012
Gas Station Attendant
Gulf Gas Station
06.2007 - 10.2010
No Degree - Excersice & Health Sciences
UMASS BOSTON
High School Diploma -
Randolph High School
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