Billy Kitsios
Downey,CA
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Owner/Manager
Classic Burger Cafe#9
Whittier, CA
02.2018 - 11.2024
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Handle everyday duties.
Owner/Manager of Operations
Classic Burger Cafe#8
Los Alamitos, California
09.2008 - 12.2018
- Analyzed market trends to identify new business opportunities.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Researched potential partners in order to expand services offered.
- Developed strategic plans to increase profitability and efficiency.
- Set pricing structures according to market analytics and emerging trends.
- Collaborated with other owners on joint ventures and shared resources.
Owner/Assistant Manager
Classic Burger Cafe#5
La Mirada, California
12.1999 - 12.2008
- Researched potential partners in order to expand services offered.
- Developed policies and procedures for the organization.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Mitigated business risks by working closely with staff members and assessing performance.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Managed daily operations of business, including hiring and training staff.
- Identified new opportunities for growth, expansion, and diversification.
- Set pricing structures according to market analytics and emerging trends.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Maintained relationships with existing clients by providing superior customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Redondo Union High School
Redondo Beach, CA06-1991
Skills
- Marketing tactics
- Social media control
- Verbal and written communication
- Financial planning
- Small business operations
- Cost reduction
- Customer relations
- Client engagement optimization
- Business administration
Timeline
Owner/Manager
Classic Burger Cafe#9
02.2018 - 11.2024
Owner/Manager of Operations
Classic Burger Cafe#8
09.2008 - 12.2018
Owner/Assistant Manager
Classic Burger Cafe#5
12.1999 - 12.2008
High School Diploma -
Redondo Union High School