Billy Milton
Stockton
Summary
Dynamic product manager and owner at IB Transport, adept at enhancing customer satisfaction and operational efficiency. Proven track record in relationship building and client service, successfully executing cost-saving strategies that improved retention rates. Skilled in operations management and staff oversight, ensuring safety compliance and optimal fleet performance.
Overview
5
5
years of professional experience
Work History
Owner- product manager
IB Transport
Lockeford, CA
02.2021 - 02.2026
- Overseen daily logistics operations to ensure timely deliveries and enhance customer satisfaction.
- Directed fleet maintenance operations to enhance vehicle performance and ensure safety compliance.
- Cultivated robust client relationships to enhance service offerings and improve retention rates.
- Executed cost-saving strategies to enhance operational efficiency across transportation routes.
- Oversaw all office operations, including scheduling and payroll management.
- Maintained organization and composure in fast-paced, high-stress environments to enhance operational efficiency.
Education
GED -
Mingus High School
Cottonwood, AZSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Staff management
- Team oversight
- Profit and loss
Timeline
Owner- product manager
IB Transport
02.2021 - 02.2026
GED -
Mingus High School