Billy Simpson
Woodway,TX
Summary
Dedicated food service manager with years of experience overseeing staff and operations for multiple companies. Versatile leader with skills in staff recruitment and leadership, business planning. Quick-thinker with logical solutions to wide variety of issues. Im ready for a change and to prove myself in another field.
Overview
10
10
years of professional experience
Work History
Assistant Deli Manager
Brookshire Brothers Grocery
Lorena, TX
03.2021 - Current
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
- Ensure smooth operations in the deli department
- Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
- Maintained a clean and organized work environment by adhering to established cleaning procedures and following safety guidelines when handling food products.
- Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
- Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
Lead Closing Delivery Driver
Dominos Pizza Inc.
Waco, TX
01.2016 - 02.2021
- Greeted customers upon arrival, took orders and provided product knowledge.
- Prepared pizzas according to customer specifications.
- Ensured all food safety regulations were followed during preparation process.
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Delivered pizza to customers in a timely manner.
- Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
- Near completion of manager training
- 5 star rated driver
Closing Shift Manager
Flaming Beef Burgers & More
Belton , TX
10.2014 - 12.2015
- Managed closing processes including cash reconciliation, end-of-shift reports and staff scheduling.
- Supervised a team of 3 employees during the closing shift to ensure that all tasks were completed on time.
- Provided training and guidance to new and existing employees in order to maintain quality standards.
- Monitored store operations during closing shift such as restocking make lines, cleaning floors and taking inventory.
- Analyzed store data to identify opportunities for improvement.
- Collaborated with other managers to deliver consistent leadership across teams.
Education
High School Diploma -
Lorena High School
Lorena, TX05-2008
Skills
- Store layout optimization
- Customer Engagement
- Inventory Management
- Budgeting and cost control
- Task Delegation
- Health and Safety Regulations
- Waste Reduction
- Shipping procedures
- Receiving Processes
- Load Planning
- Warehouse Operations
- Shipment Verification
- Pallet jack use
- Equipment operations
- Personnel Management
- Material Handling
- Loading and unloading
- Shipment Palletization
- Shipping and receiving
- Troubleshooting
- Hand and power tools
Timeline
Assistant Deli Manager
Brookshire Brothers Grocery
03.2021 - Current
Lead Closing Delivery Driver
Dominos Pizza Inc.
01.2016 - 02.2021
Closing Shift Manager
Flaming Beef Burgers & More
10.2014 - 12.2015
High School Diploma -
Lorena High School
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