William Wallace
Summary
Knowledgeable Case Manager experienced in coordinating care for youth and families. Possesses strong problem solving skills and demonstrates ability to develop and implement successful plans of action to address individual needs. Strong communicator with passion for helping others.
Overview
3
3
years of professional experience
Work History
Ongoing Case Manager
Jefferson County Human Services
08.2023 - Current
- Collaborating with families, service providers, and other stakeholders to develop and implement case plans aimed at addressing identified concerns and ensuring the best interests of the child.
- Monitoring and documenting the progress of families in meeting court-ordered requirements and goals.
- Providing crisis intervention, support, and resources to families in challenging situations.
- Collaborating with community resources to connect families with appropriate services and support networks.
Community Outreach Worker
Jefferson County Human Services
11.2021 - Current
- Provided comprehensive case management services to individuals and families
- Acted as liaison between clients, their families, and community resources
- Participated in team meetings to discuss client progress and develop intervention strategies
- Monitored client progress and adjusted service plans accordingly
- Worked collaboratively with multidisciplinary team of professionals to provide holistic support
- Maintained accurate and up-to-date client records.
Office Manager / Legal Assistant
Knoll And Laitsch, S.C.
04.2021 - 11.2021
- Provided administrative support, including managing correspondence, drafting and editing documents, and filing
- Assisted in preparing legal documents, researching cases, and gathering relevant information
- Communicated with clients to gather information and provide updates on cases.
Education
Bachelor of Arts - Double Major: Legal Studies And Political Science
University of Wisconsin Madison
Madison, WI01.2019
Skills
- Certified Personal Medicine Coach
- Grant Writing
- Certified in Motivational Interviewing
- Relational and Community Organizing
- Digital Communication
- Data Presentation
- Microsoft Office Suite
Timeline
Ongoing Case Manager
Jefferson County Human Services
08.2023 - Current
Community Outreach Worker
Jefferson County Human Services
11.2021 - Current
Office Manager / Legal Assistant
Knoll And Laitsch, S.C.
04.2021 - 11.2021
Bachelor of Arts - Double Major: Legal Studies And Political Science
University of Wisconsin Madison
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