Billy Webster
Buxton,NC
Summary
- 30+ years experience in the Hospitality Industry on Hatteras Island .
- Organized and efficient if fast paced multitasking environments
- Enthusiastic and eager to contribute to team success through hard work, attention to detail and organizational skills. Motivated to learn, grow and excel.
Overview
16
16
years of professional experience
Work History
Operations Coordinator
Resort Realty
03.2022 - Current
- Maintenance Supervisor
- Housekeeping Supervisor
- Maintenance Coordinator
- Housekeeping Coordinator
- Fleet management
- Linen Specialist
- Scheduling
- Payroll
- Homeowner & Guest relations
- Billing
- Vendor relations
Property Caretaker (43 Properties)
Vacasa
05.2019 - Current
- Developed and Maintained relationships with homeowners through regular verbal and written communication
- Performed regular inspections of homes prior to Guest and Homeowner arrivals
- Performed minor maintenance in homes
- Scheduled maintenance with local maintenance team and vendors
- Handled and resolved guest complaints in a timely and professional manner
- Performed annual assessments to assist owners with standard and design needs and maintenance needs for properties
- Worked closely with all departments to ensure a positive experience for all guests and homeowners
Harbor Master /Facilities Manager
Hatteras Marlin Club
05.2017 - 05.2019
- Developed and maintained relationships with club members and staff
- Assisted with organizing and operations of annual Fishing tournament
- responsible for regular facility maintenance including but not limited to lawn care, custodial duties, building maintenance, pool cleaning and maintenance, hurricane prep, ECT.
- Responsible for mooring reservations from members and guests
- Responsible for moored boats during high wind storms as well as tropical systems
- Meet and greet with club members during weekend dinner service as well as assist kitchen staff as needed
Harbor Master/Store Co-Manager
Hatteras Landing Marina
09.2008 - 05.2017
- Management of Ship Store and Marina staff including scheduling of staff
- Maintaining Store inventory including ordering of merchandise and fuel
- Organizing and booking fishing charters for local charter fleet
- Receiving and organizing mooring reservations
- Minor Maintenance as required in store and marina
- Responsible for moored vessels during high wind storms or tropical systems
- Developing and maintaining relationships with new and repeat customers
Education
High School Diploma -
Cape Hatteras Secondary School
Buxton, NC06.1989
Business Administration And Management
Pitt Community College
Winterville, NCSkills
- Schedule Management
- Project planning
- Multitasking Abilities
- G-Suite
- Self-Motivated
- Excellent Communication
- Good Telephone Etiquette
- Microsoft Office
- LSI, V-12
- Breezeway
- Streamline
Timeline
Operations Coordinator
Resort Realty
03.2022 - Current
Property Caretaker (43 Properties)
Vacasa
05.2019 - Current
Harbor Master /Facilities Manager
Hatteras Marlin Club
05.2017 - 05.2019
Harbor Master/Store Co-Manager
Hatteras Landing Marina
09.2008 - 05.2017
High School Diploma -
Cape Hatteras Secondary School
Business Administration And Management
Pitt Community College
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