Billy Xiong
Albemarle,NC
Summary
Highly motivated and results-driven Navy Veteran bringing extensive experience. Team player and natural leader with excellent communication skills.
Overview
17
17
years of professional experience
Work History
Armed Security Officer
P&G Security
Troy, NC
01.2023 - Current
- Patrolled assigned areas to detect suspicious activities and persons.
- Conducted security checks on personnel entering and exiting the premises.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
Customer Service Associate
Lowe's
Albemarle, NC
08.2022 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Driver
Uber Technologies Inc.
04.2017 - 02.2020
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Security Guard
Securitas Security Services USA Inc.
03.2016 - 10.2017
- Ensuring the security and safety of all patrons.
- Prepared regular written reports and logs in neat and legible handwriting.
- Maintained composure while working with high volumes of the general public.
Machinist Mate
Navy
08.2007 - 08.2012
- Maintained energy and enthusiasm in fast-paced environment.
- Studied daily work instruction, sketches, drawings, blueprints and manuals to determine dimensions and tolerances accurately.
- Closely monitored equipment to detect and report malfunctions and prevent accidents.
Education
Bachelor of Arts - Film
New York Film Academy, Los Angeles
Los Angeles, CA2017
Certificate - Serurity
Glendale School Of Security And Investigative Services
Glendale, CA2016
Skills
- Team leadership
- Public speaking
- Risk management processes and analysis
- Strong verbal communication
- Customer Support
- Correcting Discrepancies
Timeline
Armed Security Officer
P&G Security
01.2023 - Current
Customer Service Associate
Lowe's
08.2022 - 12.2022
Driver
Uber Technologies Inc.
04.2017 - 02.2020
Security Guard
Securitas Security Services USA Inc.
03.2016 - 10.2017
Machinist Mate
Navy
08.2007 - 08.2012
Bachelor of Arts - Film
New York Film Academy, Los Angeles
Certificate - Serurity
Glendale School Of Security And Investigative Services