Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
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Billy Williams

Chesapeake,VA

Summary

IT professional of 25+ years experienced in designing, building, and maintaining scalable and reliable IT platform solutions. Expertise in the management of domains, servers, desktops, and enterprise applications in a 24/7 production environment. Extensive experience with System Engineering, Architecture, and Solutioning using Windows, Azure, VMWare ESXi 5.0/6.x, Networking, Data Center Hardware, Project Management, Audit & Compliance. Well versed in Windows Clustering/AG Clustering, developing and maintaining Disaster Recovery and BCP Disaster Contingency Plans. Excellent communication skills with a reputation as a team player with excellent training, logical, and analytical abilities. Passion for learning and implementing new technologies.

Professional in designing and deploying comprehensive IT solutions, ensuring alignment with business objectives. Expertise in cloud environments, systems integration, and optimizing infrastructure. Known for strong team collaboration, adaptability, and delivering results through innovative strategies.

Overview

25
25
years of professional experience
1
1
Certification

Work History

IT Solutions Architect

Fiserv Inc.
11.2018 - 11.2024
  • Designed, built, and managed enterprise IT infrastructure solutions. Provided enterprise technology solutions for small projects up to large, complex projects that included most all aspects of technology. Team technical lead for SE III engineers.
  • Provided enterprise IT solutions for sites around the world within budget constraints and tech limitations.
  • Designed and planned new implementations, migration projects for Azure cloud/AD/Data Center moves/New Data Centers.
  • Delivered innovative solutions that enhanced customer satisfaction and streamlined operations. SAP, CI/CD, Patching, Deployment Automation, Applications, App/DEV.
  • Designed and implemented scalable cloud architecture to support business growth and optimize performance – migrated SAP to Azure for a hybrid solution that saved $2.3M over a 2-year period.
  • Executed complex system integrations that improved interoperability and functionality across platforms. Datacenter Consolidations, Storage Arrays, VM Ware Virtual Infrastructures, Networking, SAP Hybrid Azure cloud solution move from on premises.
  • Led project management initiatives that ensured timely delivery and adherence to budget, audit and quality standards.
  • Guided technical leadership efforts to mentor teams and foster a culture of continuous improvement by providing training and support to junior engineers. Provided Brown Bag sessions, Windows Cluster training – for AG/Multi-site (stretch)/Physical, VM, Azure Cloud.
  • Migrated the SAP platform from on-premise to Azure cloud for a hybrid solution that saved the company $2.3M over a 2-year period.
  • Designed, engineered and built 3 Data Centers from the ground up. Allowed for consolidations that provided physical/logical technology savings of more than $6M.
  • Designed and stood up Azure Subscriptions and VPCs to allow migration/replacement of on-premise hardware and virtual systems to the cloud.

Senior Systems Engineer III

Fiserv Inc.
11.2010 - 10.2018
  • Designed, built, and managed enterprise IT infrastructures. Provided enterprise technology solutions for small projects up to large, complex projects that included most all aspects of technology. Team technical lead for SE II engineers and below. Provided training to junior engineers and new hires.
  • Active Directory consolidations and migrations for new acquisitions, management of all aspects of Active Directory.
  • Managed patching and patching automation for domain servers.
  • Company Windows Clustering expert for physical, VM, and Azure Cloud.
  • Service Now Administrator
  • Led cross-functional teams to successfully execute projects while adhering to timelines, PCI/Visa/Mastercard/E&Y/Trustwave audit requirements, and budgets.
  • Participated in and performed remediation actions for PCI/Visa/Mastercard/E&Y/Trustwave audit findings.
  • Created detailed technical documentation to facilitate knowledge transfer and ensure compliance with PCI/Visa/Mastercard/E&Y/Trustwave audit and industry standards.
  • Resolved complex technical issues by employing critical thinking and analytical skills to achieve optimal solutions. Level III support role.
  • Led technical teams to successfully execute projects, fostering collaboration and innovation among members.

Senior Systems Engineer II

Fiserv Inc.
10.1999 - 11.2010

Education

Diploma - Operating Systems design and maintenance, computer hardware and software architecture, electronic circuits/design/fiber optics

Computer Dynamics Institute
Virginia Beach, VA
06.1996

Skills

  • Proficient in designing solutions architecture
  • Reliable availability solutions
  • Azure cloud administration
  • Administration of VMware ESXi
  • Payment card industry audit expertise
  • Project management coordination
  • IT infrastructure management
  • AD Administration
  • Data Center Design & Operations
  • Critical thinking and analysis
  • Risk assessment analysis
  • Risk assessment planning
  • Government security clearance
  • Proficient in ServiceNow administration
  • System architecture design
  • Requirements analysis
  • Process improvement
  • Stakeholder collaboration
  • Cloud system architecture
  • Accurate cost estimation
  • Efficient resource management
  • Automated solutions development
  • Strategic IT planning
  • System architecture design
  • Leadership in cross-departmental projects
  • Technical architecture
  • Requirements gathering
  • Solution optimization
  • Stakeholder management
  • Cloud architecture design

Certification

  • Windows Server 2012/2016/2019/2022
  • Active Directory Concepts and Administration
  • DNS Management
  • IP Subnetting and Design
  • Powershell Scripting – Advanced Concepts
  • Azure Cloud Computing – Design & Resource Implementation
  • VMWare Design & Management
  • Cisco Network Design & Concepts
  • SAN Storage Management
  • A+ certification

Community Service

Musician, Band Leader, and Sound Engineer that volunteer’s talent and services for various charities and charitable events throughout the year.

Timeline

IT Solutions Architect

Fiserv Inc.
11.2018 - 11.2024

Senior Systems Engineer III

Fiserv Inc.
11.2010 - 10.2018

Senior Systems Engineer II

Fiserv Inc.
10.1999 - 11.2010

Diploma - Operating Systems design and maintenance, computer hardware and software architecture, electronic circuits/design/fiber optics

Computer Dynamics Institute

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